Real Flame® is a market-leading fire feature manufacturer with prominent, growing brands that specialize in enhancing the comfort and livability of indoor & outdoor spaces. Our products include indoor electric fireplaces, outdoor fire tables, wood-burning fire pits, patio furniture and accessories. We sell across North America through outdoor independent retailers, on-line home décor & DIY partners, and high-end specialty retailers. We are a fast-growing business and a leader in the industry. Founded over 25 years ago, Real Flame® products can now be found in hundreds of thousands of homes across North America. We welcome you to join our collaborative team!
Location - 19116 Spring St., Union Grove, WI
This position is onsite Monday - Thursday in Union Grove, WI. On Friday's, employees have the option to work from home after an initial onboarding period.
What You Will Do
We are seeking a dynamic and detail-oriented Assistant Product Manager to join our team. This role will report directly to the Vice President of Strategy and Merchandising to support all aspects of product lifecycle management, from conception to launch and beyond. Your primary focus will be on ensuring timely development and launch of new products through the management and maintenance of product lifecycle calendars. You will be responsible for scheduling and prepping for all key development meetings. Prep work responsibilities will include managing product and swatch samples, creation of documents to support needs of individual meetings, and new item setup. The Assistant Product Manager will work in varying ERP, and PDM environments to assist in these duties.You may also be responsible for project-leading various company cross-functional initiatives as assigned.
The Details
Own, manage, and maintain product lifecycle calendars for Real Flame® Indoor, Real Flame® Outdoor, and Jensen Co. Outdoor new product launches and product quality maintenance activities
Send frequent reminders/updates on key deadlines for Design and Engineering team members to ensure new product launches hit key milestone timing
Problem-solve and assist with creating alternative solutions if a product falls behind and is at risk of not launching on time
Product sample and swatch management: work with sourcing staff and vendors to obtain parts and samples in a timely manner and organize into libraries with accurate lists and tracking status designations
Participate in team product reviews and take detailed meeting notes to share out
Participate in market and trend research to identify competitive insights and opportunities in product categories
Be liaison between customer service and quality teams to address product-related issues/complaints and assist in troubleshooting solutions
Gather and analyze customer feedback to identify areas for product improvement and enhancement
Contribute to product pitch decks created in Canva for sales account support
Perform miscellaneous other tasks/projects at the direction of Leadership team
New Item Setup
Lead the onboarding and release of new products by collaborating with Product Development team on product specifications
Use NetSuite to input product set up information
Assist in auditing the Item Master information to ensure it matches engineering files using PDM contributor
Technical Design
Work in the Adobe suite to create supporting documentation such as instruction manuals, control panel artwork, package labeling, etc.
Requirements
Detail-oriented with strong organizational and project management skills
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
Strong analytical skills with the ability to interpret data and make informed decisions
Education and Experience
Bachelor's degree in business administration, marketing, retail merchandising, or a related field
2+ years of experience in product management, project management, marketing, or related roles preferred
Knowledge of the fireplace or outdoor living industry is a plus
Proficiency in Microsoft Office Suite, Canva, Air Table, and other project management tools
Non-Discrimination Statement: Real Flame® a division of KSP Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
BENEFITS:
Competitive salary and performance-based incentives
Comprehensive health, dental, vision, life and retirement benefits
Paid vacation & sick leave
A supportive and collaborative work environment
Hybrid work schedule
Employee discount
To all recruitment agencies: Real Flame® & KSP Group, Inc. affiliates does not accept unsolicited agency resumes/CVs or phone calls. Please do not forward resumes/CVs to our careers email addresses, Real Flame® or KSP Group, Inc. affiliates employees or any other company location. Real Flame® & KSP Group, Inc. is not responsible for any fees related to unsolicited resumes/CVs.