Akkodis is seeking a Help desk specialist for position with a client located in Woodland, CA.
Pay/Salary Range: $26/hr
Contract Duration - 6 months
Shift - 8:00 am - 5:00 PM (Mon-Friday)
W2 Candidates Only - No C2C
Main Responsibilities: • Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements. • Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. • Document and reports on work completed to ensure compliance with Company and Customer Procedures. • Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met. • Provide customer service to internal and external customers to ensure consistent experience. • Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.
The Ideal Candidate • Able to follow instructions and procedures • Proven experience in IT Desktop Service environment. • Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role • Demonstrates an organized approach to work. • Demonstrates customer service abilities • Routine administrative skills • Good interpersonal skills, basic literacy and numeracy skills • Demonstrates awareness of health and safety at work.
If you are interested in this help desk job in Woodland, CA then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Nishu Lal at 925.786.7863 or nishu.lal@akkodisgroup.com.
Equal Opportunity Employer/Veterans/Disabled
Bnefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records