For our US Headquarters near Chicago, IL, Gamma Technologies, LLC (GT) is seeking a Senior Application Engineer: Mechanics with a strong work ethic, sound judgment, and a willingness to develop a long-term career with us.
Engineering simulation software called GT-SUITE is created, marketed, and sold by Gamma Technologies. All major automakers successfully use GT software for many years, and most cars/vehicles around us include parts designed by GT. Our products support the development of environmentally friendly, cost-effective products by our clients in the automotive, aerospace, and marine sectors.
Position Summary
To assist our clients, get the most out of our software, and use the knowledge gained from these interactions to continuously enhance our software, we are searching for an experienced, imaginative, and bright application engineer to join our Mechanical Application Engineering Group.
We are particularly aiming to expand our Mechanical Application Engineering team. This team assists our clients in using our GT-SUITE software platform to simulate a wide variety of machinery including electric motors, pumps, compressors, internal combustion engines, transmissions, and other systems that span multiple industries.
Job Responsibilities
Evaluate and resolve technical support requests submitted via email, phone, or other channels.
Be the first line of defense in solving customer support requests and coordinating and prioritizing timely resolution independently and with the engagement of DevOps teams.
Develop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map features and associated business benefits to address their needs.
Serve as a customer advocate in shaping and driving the Mechanics product roadmap, enhancements, and improvements.
Facilitate customer trainings to ensure customer satisfaction and retention as well as maximum usage of our product.
Identify trends and inefficiencies to enhance support processes and improve the user experience.
Support of evaluation projects for potential new customers.
Support of internal software development and validation of new models and features.
Develop customer-tailored simulation workflows and methodologies using GT-SUITE.
Participation in specialist conferences and working groups.
Education, Experience,and Skills
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Masters of Science University degree (mechanical, aerospace engineering, automotive, etc.)
Ideally, 3 years of work experience designing powertrains and/or engines, including measurement and instrumentation, and controls.
Previous participation in SAE student competitions (g. Formula SAE, Formula Hybrid) or activities in similar societies or consortiums is also a benefit.
Technical expertise in the following, used to support current and prospective customers:
Flexible Bodies and Finite Element methods and tools (e.g., Abaqus, Altair, Ansys, Nastran) are also an advantage
Experience with 1-D System Simulation CAE tools, such as GT-SUITE, Amesim, Dymola, AVL CRUISE M, Simulink, or Modelon Impact is a plus
Programming skills are an advantage (Matlab, Python, etc.)
Salary and Benefits
GT offers competitive pay, vacation, sick and personal days, and a work environment that allows you to grow and prosper.
We offer best in class health benefits for you and your dependents.
We offer a 401k and Roth 401k retirement plans.
We provide an onsite fitness center.
The primary work location will be our Westmont, IL office. We've adopted a hybrid work policy asking employees to report to the office 3 days per work week.
As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance.
Other Requirements and Notes:
Universal acceptance for everyone, everywhere is at the heart of our company. We promote diversity of thought, culture and background, which connects the entire Gamma Technologies community. As such, Gamma Technologies is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.
About Gamma Technologies, LLC
GT, a leading multi-physics CAE simulation software provider, develops a suite of integrated solutions that guides and accelerates the engineering transformation of today's products in the transportation, power generation, and industrial equipment industries.
At GT, we are committed to using technology to make a global impact by helping the industry deliver products for a cleaner, sustainable environment! We pride ourselves on our company culture which encourages collaboration between all levels at the company, from entry level to upper management. Within a team, daily interactions and outside social events allow us to form bonds that result in higher productivity and job satisfaction.