Sewer Sales Coordinator - Overland Park, KS at ARS in Overland Park, Kansas

Job Description:

Company Name



Hamilton Plumbing, Heating, A/C, Rooter



Overview



Hamilton is seeking a Sewer Sales Coordinator to join our Team.


This friendly professional will coordinate with management on the day-to-day operations and scheduling within the Plumbing/Drain Service Department.



What ARS can offer YOU:

• 
  FAMILY FRIENDLY ENVIRONMENT!
  


• 
  Opportunity for professional GROWTH - We promote from within!
  


• Medical, Dental and Vision Insurance options


• Company-paid virtual Dr visit service through CIGNA / HealthiestYou


• Retirement - 401(K) with company match


• Life insurance, short term, and long-term disability and MORE


• Flexible Spending Account / Health Saving Accounts


• 13 days of Paid Time Off & 8 paid Holidays per year

Responsibilities

• Schedule and coordinate installations with sales staff, install Supervisor and customers.


• Reschedule cancelled installation appointments.


• Answers client and customer questions.


• Pull and track necessary permits for installations.


• Verify method of payment and final collection for each install.


• Create install tickets using our appointment management system and review for accuracy and completeness when install is finished.


• Communicates with installers to answer inquiries and provide information.


• Notifies customers of estimated times of arrival.


• Reviews time tickets, maintains technician time for payment and reports to management when travel time and unapplied labor go over targeted budget.


• Performs record management by creating folders, filing, and updating information as needed.


• Telephones customers to ensure satisfaction of the quality of services provided. Enters all customer remarks and concerns into the computer.


• May assist in collecting on unpaid accounts.


• Observes all safety and Company rules and regulations in the performance of duties.


• Follows the guidelines for the Senior Care, Ethics, and Quality Assurance Process.


• Assist Dispatch as needed


• Other duties as assigned.

Qualifications

• Must have prior office administration work experience (Home service industry preferred).


• An understanding of plumbing is a plus!


• Must be computer literate; experience with Microsoft Excel is required.


• Must have good communication skills and be able to represent our company with city officials..

If you are self-motivated with a great work ethic and the ability to provide excellent customer service we want you on our team!



Apply online https://careers-ars.icims.com/jobs/seach or call Sarah (713) 438-5753 to schedule your interview.



ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Apply Now