Posted in Management 9 days ago.
Type: Full-Time
Responsible for organizing, planning, directing, and controlling all operations of the Collections Department. Oversees all collections functions including the control of loan and credit accounts that are late, potentially delinquent, delinquent, or charged off. Assists in the resolution of difficult and complex member account situations. Responsible for collateral, repossessions, and the disposition of repossessed Credit Union assets. Performs periodic evaluation of collections policies and procedures and modifies as needed. Ensures that established policies, procedures, and legal requirements are followed. Develops and implements strategies, sets goals, and leads a team to achieve optimal recovery rates. Coordinates activities, ensuring that all subordinate areas of responsibility support Credit Union objectives. Trains, directs, and appraises personnel. Ensures that members are promptly and professionally served. Performs miscellaneous administrative duties as required. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. This position has the potential for remote work based on management discretion.
EDUCATION/CERTIFICATION: Bachelor’s degree in finance, business, or related field, or equivalent experience and education
REQUIRED KNOWLEDGE: Thorough knowledge of collections, servicing, foreclosure, bankruptcy procedures, and legal requirements.
Understanding of Credit Union lending programs, policies, and default enforcement clauses.
EXPERIENCE REQUIRED: Five to seven years of progressive collections experience.
Five years in leadership role
SKILLS/ABILITIES: Excellent communication skills
Ability to work in stressful, high pressure situations.
Solid analytical and negotiating skills.
Strong leadership and supervisory abilities.
Strong management skills.
Able to operate computer calculations and other basic business equipment.
DATCU |
DATCU |