Access Associate - Henrietta Primary Care at Rochester Regional Health in Henrietta, New York

Job Description:

Description



HOW WE CARE FOR YOU



At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

• No Weekends or Holidays


• Personal Time that includes Vacation Time, Sick Time & Holidays


• Health & Wellness Benefits starting Your First Day


• Medical, Dental & Vision Programs tailored to Your Needs


• Student Loan Repayment Program


• Free ASN to BSN Program through Advance U


• Tuition Assistance & Reimbursement Program


• Clinical Ladder


• Employee Referral Program with Bonuses up to $10k


• Certification Support and Pay


• Relocation Assistance


• Advancement Opportunities


• Retirement Savings Program


• Employee Assistance Program including free Mental Health


• Same Day Pay through Daily Pay

OUR Department:



Family medicine provides care to patients of all ages, from birth through the end of life. The service line is composed of 40 medical practices located across a wide geography spanning 9 counties in Western New York. Practices are located in each of the six PCASI Regions. Practices are a mix of rural, suburban, and inner city populations. Each geography/location carries with it unique factors that are considered when delivering care. Unique populations include the underserved, refugees, homeless, Spanish speaking, and Mennonite to name a few.



SUMMARY



As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.



STATUS: Full-Time




DEPARTMENT: Henrietta Primary Care (50 Middle Road Henrietta, NY)




SCHEDULE: Monday-Friday 8am-4:30pm




ATTRIBUTES

• 2 year degree or equivalent combination of education and work experience preferred


• Intermediate computer skills


• Excellent customer service and communication skills

RESPONSIBILITIES

• 
  Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments


• 
  Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable


• 
  Billing & Payments. Collect and process payments when applicable

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.



PAY RANGE: $17.25 - $18.90

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran Apply Now