Salesforce Consultant at Slalom, LLC in Miami, Florida

Job Description:

This is a hybrid role (not eligible for 100% remote) based out of Tallahassee, Florida.



Who You'll Work With



As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.



What You'll Do



The Salesforce Consultant works in conjunction with the project Architect and Developer to propose, implement, and manage the implementation of Salesforce solutions that meet business requirements. This role will be required to configure the solution within the Salesforce platform and will be called on to assist with activities like scoping and documentation.



Project Delivery Responsibilities

• Lead client sessions to gather, define, and document business requirements


• Develop implementation estimates and plans for phases of the delivery lifecycle, including development, testing, training, communication, deployment, and post-production support


• Document requirements in the form of use cases


• Demonstrate solution functionality to business stakeholders as needed


• Design and participate in end-user acceptance testing


• Present solution options to customer, evaluating the pros and cons of declarative configuration against code and customization


• Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping


• Participate in training content development and Administrator and end-user training delivery

What You'll Bring

• 2+ years of CRM experience and proven understanding of a full software development lifecycle


• 2+ years of hands-on experience with packaged applications, preferably Salesforce, implementing full project lifecycles. Specific qualifications:
  
  
  • Content knowledge - Experience designing and implementing Salesforce solutions
  
  
  • Analytical techniques - Experience leading requirements gathering sessions and documenting the outcome, including designing process flows and helping define test scripts
  
  
  • System configuration - Ability to effectively design a scalable solution to meet client business needs, and participate in system configuration when necessary
  
  
  • Project management - Demonstrated analytical skills and experience with the complete lifecycle of complex enterprise projects; understanding of core project management concepts, theories, practices, and methods
  
  
  • Change management and scope control - Experience performing impact analysis for potential changes in scope; ability to administer change management processes within a specified framework, including regularly reviewing issues management and change control logs to understand status and identify potential risk situations
  
  
  
  


• Familiarity with agile software delivery methodologies and tools such as Scrum, Jira, and Rally


• Understanding of the Salesforce product suite including Salesforce1, Sales Cloud, Service Cloud, App Cloud, Communities and AppExchange solutions


• Active Salesforce certifications or ability to achieve relevant certifications upon hire

About Us



Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.



Compensation and Benefits



Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.


Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.



EEO and Accommodations



Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. Apply Now