Senior Operations Process Optimization Manager at Menasha Packaging in Madison, Wisconsin

Job Description:

Position Summary

The Operations Process Optimization Manager will lead efforts to redesign and implement standardized manufacturing processes to assure consistent, safe, effective, and efficient machine manufacturing operations within Menasha Packaging's corrugated network. They will engage asset centers of excellence (COEs) and collaborate with operations leaders, functional partners, and original equipment manufacturers to develop standard operating procedures, work instructions, and job aids that will serve as the foundation for enhanced employee and leadership training programs. Additionally, they will deploy standard processes and training for new asset start-ups and participate in large-scale facility modernization programs and continuous improvement activities that will deliver ongoing operational excellence.

Essential Job Functions

The following duties are normal for this position. The incumbent may perform some or all of these duties however; it is not an exclusive or all-inclusive list. Other duties may be assigned.

• Work directly with business and operations leaders to develop and adopt a network asset management methodology and process standardization roadmap that aligns with internal, regulatory and customer objectives


• Support the establishment and governance of standards that promote common terminology, ease of understanding, consistency in documentation and training, and successful implementation


• Engage operations centers of excellence (COEs) and collaborate with operations leaders, functional partners, and original equipment manufacturers to create standard work including operating procedures, work instructions, job aids and other related learning tools


• Design, implement and maintain a contemporary information platform that will serve as a central master document repository that is easily accessible to user groups


• Design, launch and facilitate the delivery of a comprehensive employee and leadership training program to improve time to productivity and enhance the overall employee experience


• Serve as an internal subject matter expert, change agent, influencer, consultant, facilitator, trainer, and mentor to promote the culture change needed to support/sustain process standardization and ongoing CI activities


• Identify and socialize best practices with COEs and operating facilities to assist them in developing or expanding their local capabilities


• Partner with CI to drive ongoing optimization of processes that enhance the customer experience, foster innovation, improve quality and efficiencies, maximize performance, enrich the employee experience, and prepare the organization for continued profitable growth


• Provide project leadership and/or support for modernization and other strategic initiatives across the corrugated network supply chain


• Maintain industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications

Education & Experience

• Bachelor's degree or equivalent technical degree or certification


• Minimum of four years' corrugated industry experience, preferably in an operations, engineering, continuous/process improvement, quality, project management and/or training role

Knowledge, Skills & Abilities

• Knowledge of corrugated manufacturing processes, project management and process improvement principles, practices, and tools


• Knowledge of and ability to identify a problem and use a disciplined approach to successfully resolve


• Ability to design, implement and execute business processes and associated applications


• Ability to maintain a high attention to detail while working with a sense of urgency


• Ability to work cross-functionally and lead by influence


• Ability to work autonomously and within a team environment using collaborative tools


• Ability to gather and interpret large amounts of data into concise communications and apply analytical thinking from data insights


• Strong written, verbal, and persuasive communication and facilitation skills across all levels of stakeholders


• Proficiency in using enterprise resource planning business systems and Microsoft Office software products, including Teams, Excel, Power Point, Visio, and Word

Physical Requirements & Work Environment

• Primarily works in a remote office setting with a blend of on-site work in manufacturing facilities


• Overnight travel up to 50% of the time may be required with frequency dependent on project activities and deliverables

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