This is a temp-to-hire position with a full-time schedule, offering an exciting opportunity to work on projects across the US West Coast, including locations in Alaska, Hawaii, California, Washington, Oregon, and Nevada.
Key Responsibilities
Project Oversight:
Oversee and coordinate project requests from customers, covering up to 160 stores across the US West Coast. Projects may include handyman services, electrical work, and data installations.
Technician Coordination:
Designate and schedule technicians to complete project scopes, ensuring they are equipped with the necessary information and materials.
Quote and Change Order Tracking:
Monitor and manage submitted quotes and change orders, facilitating customer approval.
Material Scheduling:
Coordinate and schedule the delivery of materials needed for project installations, ensuring timely and accurate delivery.
Project Tracking and Reporting:
Track project completions and report progress back to customers, ensuring transparency and customer satisfaction.
Floorplan Updates and Scope Creation:
Update and format customer floorplans and create detailed scopes of work for technicians to follow, ensuring clarity and precision in project execution.
Documentation Creation:
Develop and maintain overviews, trackers, and reference sheets for both technicians and office staff as required for each project.
Liaison Duties:
Act as a liaison between technicians and customers to address and resolve any issues that arise during project execution.
Multiple Project Management:
Oversee and manage multiple projects simultaneously, adjusting to the demands and priorities of customers.
Vendor Searches:
Conduct searches for potential new vendors and build relationships with technicians to support ongoing and future projects throughout the western region.
Desired Skills and Experience
Project Coordination Experience:
Proven experience in project coordination or a related field, preferably within facility maintenance or a similar industry.
Technical Knowledge:
Familiarity with handyman, electrical, and data work, and the ability to understand project scopes and requirements.
Organizational Skills:
Strong organizational skills with the ability to manage multiple projects and tasks effectively.
Communication Skills:
Excellent verbal and written communication skills, with the ability to liaise effectively between technicians and customers.
Problem-Solving Abilities:
Strong problem-solving skills to address and resolve issues promptly and effectively.
Attention to Detail:
High attention to detail in tracking project progress, updating documentation, and ensuring project requirements are met.
Vendor Relationship Management:
Experience in conducting vendor searches and building relationships with technicians and service providers.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.