Domaine Serene provides a generous relocation package to qualified candidates outside of the Bend area.
Mission: The General Manager provides an exceptional experience for consumers through the highest level of product knowledge, hospitality, and customer service. This person works as part of a highly skilled and flexible elite team and is driven to inspire and educate our staff and customers while proactively managing all aspects of operations and creating memorable guest experiences.
Roles and Responsibilities:
Executes an established Performance Management program that creates accountability for rewarding top performers and identifies under performers in need of coaching, direction, and following escalation plans when necessary
Manages all aspects of the restaurant, including sales plans and initiatives; customer service; inventory management and accuracy; cash reconciliation; profitability; operating expenses; staff hiring, scheduling, training, coaching and development.
Works with the culinary team to ensure food costs are in line with goals.
Supervises professional development of all staff
Ensures concise sales goals and brand-consistent strategies, including forecasting and analysis; defines department strategies and goals.
Proposes and develops new initiatives and programs to further the growth of the sales.
Possesses a commanding knowledge of POS and reservation systems
Ability to effectively perform opening and closing procedures as well as troubleshoot when problems arise.
Manages schedules for all Lounge employees and approves hours worked and tip allocations for bi-weekly payroll processing in timely manner.
Requirements and Qualifications:
A proven track record of motivating and coaching sales-focused teams is required.
Bachelor's Degree is preferred.
Three or more years' experience in management in hospitality-focused organizations is required.