Job Description:
- Drive North America's Gross Margin by working with different business leaders and enabling groups like HR, TA, and RMG
- Experience in modeling different options considering people mix, pyramid, etc
Drive delivery excellence across accounts by working with individual delivery leads and focusing on the following areas:
- Pyramid analysis and opportunities to optimize mix
- Collaborate best practices
- Generate delivery KPI's
- Work with RMG and TA on bench management and pipeline forecast to ensure the right skills and a healthy bench are maintained
- Publish reports on key delivery KPIs to the leadership team
- Coordinate with L&D for NA training events