EDI Coordinator - Customer Service at LT Apparel Group in Holmdel, New Jersey

Posted in Other 2 days ago.

Type: full-time





Job Description:

Join Our Vibrant Team at LT Apparel!

At LT Apparel, we're more than just a leading fashion and apparel company - we're a dynamic family of innovators, creators, and trendsetters dedicated to revolutionizing the industry. With a rich history spanning over decades, we've built our reputation on quality, sustainability, and pushing the boundaries of design and technology.

Our Mission

Our mission is to inspire and empower individuals through fashion that speaks to the heart of diversity and creativity. We believe in making a positive impact on the world, one garment at a time, by prioritizing eco-friendly practices and fostering a culture of inclusivity and respect.

Culture of Innovation and Inclusivity

At the core of LT Apparel is a culture rooted in innovation, inclusivity, and teamwork. We celebrate diversity in all its forms and encourage our team members to bring their whole selves to work. Our collaborative environment is where ideas flourish, and everyone has a voice.

Role Overview: EDI Coordinator

Purpose:

The EDI Coordinator plays a vital role in our corporate customer service team, ensuring seamless coordination and support of all EDI Trading Partners. This position is crucial for maintaining the accuracy and efficiency of our EDI processes, which support our business operations. The role is open to support our growing network of trading partners and enhance our customer service capabilities.

Role Responsibilities:
  • Process 850, 860, 855, and 940 EDI documents in our ERP system.
  • Troubleshoot and research EDI transaction errors, communicating with internal teams and customers to resolve issues promptly.
  • Apply profound knowledge in EDI data related to charge-backs.
  • Check EDI orders in troubled status and coordinate with 3PLs on 9 series documents.
  • Partner with the EDI Analyst in the IT department to address customer EDI-related operational inquiries, including missing, rejected, and invalid data.
  • Monitor and manage all inbound control tables.
  • Perform additional duties as deemed necessary by management.

Role Requirements:
  • Education: High school diploma or equivalent.
  • Skills:
  • Strong understanding of EDI processes.
  • Ability to gain in-depth knowledge of existing software systems.
  • Excellent written and verbal communication skills.
  • Strong team player willing to collaborate across different departments, including virtual collaboration.
  • Strong analytical and problem-solving skills.
  • Strong understanding and knowledge of distribution (preferred).
  • Highly developed planning and organizational abilities.
  • Ability to analyze and solve problems independently.
  • Experience with drop ship customers.
  • Experience with Blue Cherry ERP (preferred).

Why Join Us?
  • Growth Opportunities: We're committed to our team members' personal and professional growth. With access to industry-leading training programs, mentorship, and career advancement paths, your growth knows no bounds at LT Apparel.
  • Impactful Work: Be part of a team making a difference. From sustainable initiatives to community involvement, your work at LT Apparel contributes to the greater good.
  • Creative Freedom: Creativity is at the heart of everything we do. We encourage innovation and experimentation, allowing you to explore new ideas and concepts.
  • Dynamic Work Environment: No two days are the same at LT Apparel. Our fast-paced, dynamic work environment is designed to keep you engaged and motivated.
  • Exceptional Benefits: We value our employees' well-being and offer a comprehensive benefits package, including competitive salaries, health and wellness programs, and flexible working arrangements.

Join Our Journey

If you're passionate about fashion, driven by innovation, and want to be part of a company that values sustainability and social responsibility, LT Apparel is the place for you. We're looking for talented, ambitious individuals to join our team and help us continue setting the apparel industry's standard.

Become a part of our journey to redefine fashion, one garment at a time. Explore our opportunities today and take the first step towards a fulfilling career at LT Apparel!
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