Our client, a leading digital health company, is seeking a Customer Service Representative to join theirteam on a hybrid schedule out of Cincinnati, OH!
*** 5-month contract to start & could extend/convert based on performance, working on W2***
Responsibilities
Ongoing daily outreach to customers to provide level one technical support
Build relationships with both customers and vendors
Efficiently respond to practice and partner questions issues; effectively collaborate with appropriate service resources to ensure resolution in a timely manner
Meet performance standards for quantity and quality of customer interactions
Autonomously manage and troubleshoot issues
Qualifications
Minimum 2 years' experience in customer service role
Consistent ability to craft clear, grammatically correct, and professional business communication
Professional demeanor to successfully represent and serve as part of the company's brand
Ability to quickly learn the Company's products and services
Curiosity and a commitment to continuous learning
Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employee Accommodation policy. Applicants need to make their needs known in advance.