Position Overview: The Head of eCommerce will be responsible for overseeing all aspects of our eCommerce business, from strategy development to execution. This role requires a strategic thinker with a strong business acumen, exceptional leadership skills, and a proven track record of driving revenue growth and profitability in the digital space. You'll bring a passion for people-management, and a deep understanding of omni-channel eCommerce business strategy. Working hand-in-hand with Analytics, Product Management, Sales, Marketing and Operations, you'll have critical insight into all aspects of the business.
Key Responsibilities:
Ownership of P&L: Take full ownership of the eCommerce P&L, setting revenue and profitability targets, and implementing strategies to achieve them.
Budget Management: Develop and manage the eCommerce budget, allocating resources effectively to maximize ROI and drive business growth.
Team Management: Lead and mentor a team of eCommerce professionals, including eCommerce managers, digital marketers, analysts, and developers, fostering a culture of collaboration, innovation, and continuous improvement.
SEO and SEM: Develop and execute comprehensive SEO and SEM strategies to drive traffic, increase conversion rates, and improve search engine rankings.
Multi-Million Dollar P&L Management: Manage multi-million dollar eCommerce P&L with a focus on achieving revenue and profit targets.
Strategic Planning: Develop and implement eCommerce strategies aligned with overall business objectives, identifying new opportunities for growth and innovation.
Comprehensive Digital Marketing Plan Development & Execution including Partnerships, Marketplaces (ie. eBay), SEO, SEM, Ad and Affiliate Networks, social media, blogs, E-mail lists, and sms outreach campaigns.
Cross-Functional Collaboration: Collaborate with cross-functional teams, including marketing, sales, IT, and product development, to ensure alignment and integration of eCommerce initiatives.
Analytics and Reporting: Utilize data analytics and reporting tools to monitor eCommerce performance, identify trends, and make data-driven decisions to optimize business outcomes.
Vendor and Partner Management: Manage relationships with eCommerce platform providers, technology vendors, and other external partners to drive operational excellence and ensure seamless execution of eCommerce initiatives.
User Experience Optimization: Continuously optimize the online shopping experience to enhance customer satisfaction, increase conversion rates, and drive repeat business.
Qualifications:
Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
8-10+ years of experience in eCommerce management, with a proven track record of success in driving revenue and profitability.
Strong understanding of eCommerce technologies, platforms, and best practices.
Proficiency in SEO, SEM, and other digital marketing strategies and tactics.
Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights.
Exceptional leadership and communication skills, with the ability to inspire and motivate teams.
Proven ability to manage multi-million dollar eCommerce P&L and budget effectively.
Experience working in a fast-paced, dynamic environment with the ability to adapt to changing priorities and business needs.
Benefits:
Competitive salary and performance-based incentives
Comprehensive benefits package including medical, dental, and vision coverage
401(k) retirement savings plan with employer match
Opportunities for professional development and career advancement
If you are a strategic thinker with a passion for eCommerce and a desire to drive business growth, we invite you to join our team and help shape the future of eCommerce. Apply now to be considered for this exciting opportunity!