The Remarketing & Certified Warranty Manager will develop and establish the remarketing strategy for rebuilding plan in the Heavy Equipment business. The goal is to set a footprint of rebuilding strategy, defining best rebuilding solutions in corporate. The incumbent is also responsible for Certified equipment activity and training as well as the technical service-related initiatives of the Doosan Remarketing team.
Remarketing and Certified Warranty Manager Responsibilities
Lead remarketing team to increase Equipment Residual Value in the marketplace
Collaborate with lenders and dealers in end of lease returns process. Share best practices and continuously improve lease return process among dealer and lender
Assist lenders with selling and promoting lease return machines among dealer community
Develop dealer used wholesale online Marketplace and end user (retail) online Marketplace, drive used wholesale online Marketplace channel adoption among dealers and lenders
Develop programs and promote Dealer engagement in Remarketing sales program and Certified Warranty Programs
Train dealers to complete lease return inspection and Certified Warranty inspection and follow lease return process
Manage overall Certified compliance and training procedures, including audit Certified Warranty application, inspection, and fluid testing
Collaborate with Vendors and Partners to elevate used brand profile
Analyze Used Equipment Market and Competitor trends to continuously improve strategy and programs
Create and direct reconditioning programs and create a rebuilding strategy and program with expertise in the used machine business, direct in long term plan of rebuilding business opportunity.
Remarketing and Certified Warranty Manager Requirements
Education: Bachelor's Degree preferred
Experience: 5+ years of professional business experience in remarketing department and experience working with used equipment.
Experience: 5+ years' experience mechanical, parts or technical service knowledge
Demonstrated exceptional marketing, branding and communication competencies.
Former experience in channel/customer facing functional areas with construction equipment manufacturer or similarity to the industry.
Organized with a strong sense of customer focus, priority, urgency, and commitment to deadlines;