You will support all hardware lifecycle including shipping, receiving, assigning, removing, and tracking assets throughout the employee lifecycle process. In addition, you will be able to troubleshoot hardware and software issues on new and re-purposed Apple and Windows devices.
To be successful in this role you will be working with our partners across the business, supporting several key functions, including but not limited to:
New Hire Onboarding: Ensuring new employees receive their equipment on time
Employee Lifecycle: Tracking and managing hardware returns.
Hardware Repair: Facilitating hardware replacements, and working with vendors
Inventory reconciliation: Consolidating data from multiple sources and correlating it with employee records to ensure accuracy in the inventory system.
A successful Hardware Specialist will have strong attention to detail, a good sense of timeliness and urgency, and will be knowledgeable on Mac and Windows devices. This person will have a strong focus on security and ensuring all our assets and data are secure.