Leads cross-functional teams tasked with solving business issues requiring operational and/or technical solutions, providing insight on operational processes, policies/regulatory changes, and/or system functionality.
Analyzes, documents, and maps operational processes through workflows. Captures pertinent process step details so that opportunities for process improvements, benchmarks, key performance indicators, current metrics, and target objectives can be defined.
Utilizes Six Sigma / DMAIC and related techniques to define appropriate improvement opportunities.
Contributes to strategic meetings to review, evaluate, and/or propose new business opportunities through the implementation/enhancement of operational and/or technical solutions, which are intended to improve customer relationships and operating efficiencies while reducing costs.
Creates and drives improvement plans to completion.
Develops, maintains, and provides process expertise to deliver knowledge transfer to cross-functional operational and technical areas for skill development.
Carries out responsibilities according to the organization's policies and procedures, best practices, as well as in accordance with state, federal, and local laws, including applicable safety rules and regulations.
Strong documentation skills - creating supporting documentation, including workflows, work instructions, SOPs, and other related documentation.
Performs other duties as assigned by Management.
Highly organized with the ability to manage and track multiple tasks and activities.
Ensures that tasks are completed on time.
Excellent communication skills; individual will work directly with Anda customers and vendors.
Coordinates various user acceptance testing with business stakeholders and end users.
Performs all activities in compliance with the internal and external requirements/standards controls.
Skills:
Most recent experience needs to be Process Improvement.
5 -7 years process improvement experience
Lean Six Sigma Green or Black Belt.
Strong documentation and data analysis skills.
Bachelor's degree at an accredited college or university in Engineering, Pharmacy, IT, or related field of study.
Experience with MS Office suite of tools and software, especially Visio and Project.