Premier Home Health Care Services, Inc. is a leading established Home Health Care Agency. We currently have an opportunity for an Office Administrator to manager our Asheville and Conover locations.
The role of the Office Administrator is to implement the operational plan and coordinate all functions of the branch location.
Qualifications:
Education:
Minimum of a Bachelor's Degree in a business or health related field.
Travel:
Travel may be required for business purposes. If so, the employee must have a valid driver's license issued by the state in which they work and a satisfactory driving record.
Work Experience:
A minimum of three years of home care experience with a Licensed Home Care Service Agency, Certified Home Health Agency, Long Term Home Health Care Program, Hospice Program or other health care provider as defined by particular state regulations.
Served in a position that required administrative, operational and supervisor responsibilities.
Ability to use computerized systems.
Excellent verbal and written communication skills.
Ability to work well under pressure
Essential Job Responsibilities:
Develop, monitor implementation and evaluate annual Operational Plan for branch location.
Develop, monitor implementation and evaluate annual Contact Strategy Plan for branch location.
Implement marketing activities reflective of goals and objectives outlined in Operational and Contact Strategy Plans.
Develop in conjunction with Regional Vice President, annual budgets and projections models for branch location and subsequent P&L management.
Ensure full office staff knowledge of annual Operational Plan, Contact Strategy, Budgets and Projections.
Educate staff at all levels of the operation and develop required skill sets of staff.
Assist Regional Vice President with negotiations of local service contracts and write RFP and grant responses.
Implement and monitor all Company policies and procedures for branch location.
Adhere to all applicable Federal, State and local regulations, as well as contract requirements, HIPAA and JCAHO/CAHC standards.
Participate as member of Regional QI team.
Hire, train, evaluate, supervise and terminate office support staff for branch location.
As directed by the companies implement and monitor terms of any Collective Bargaining Agreement that affects the branch location.
Ensure appropriate in-house staffing levels are maintained by branch.
Be available for any emergences that arise with the daily On Call.
If no Operations Manager, all duties are the responsibility of the Office Administrator and will be distributed to staff at the Administrator's discretion.