We are seeking a meticulous and organized Billing Specialist to join our team. The ideal candidate will have a strong understanding of billing procedures, excellent communication skills, and the ability to work efficiently in a Dynamic Workplace, with strong diligence.
Responsibilities:
Prepare and issue accurate and timely invoices to clients based on services rendered.
Insuring accurate and proper customer on-boarding into Sage Intacct.
Updating customer information as needed.
Review billing documents for accuracy and completeness, resolving any discrepancies as needed.
Ensuring all billing is allocated to the proper departments.
Assist the operations team in all billing requests and issues.
Investigate and resolve billing discrepancies and errors.
Communicate with the operations team to answer billing inquiries and resolve payment issues.
Collaborate with internal teams, to ensure seamless billing processes and clean month end closings.
Maintain proper documentation of billing activities.
Generate reports related to billing activities and account receivables.
Perform special projects delegated from management as needed.
Requirements:
Proven experience as a Billing Specialist or similar role.
Excellent numerical and data entry skills.
Strong attention to detail and accuracy.
Proficiency in using MS Excel.
Experience with billing software Sage Intacct a plus but not required.
Effective communication and interpersonal skills.
Ability to work independently and prioritize tasks effectively.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
About Us
UG2 is committed to delivering the highest standard of facility services and solutions in the commercial, corporate, education, retail, public venue, healthcare, life science and industrial markets.
Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. We also have regional offices in Chicago, Washington, D.C., New York City, West Palm Beach, Los Angeles and Sunnyvale.