Food and Beverage Manager, Scratch Market - Hilton Orlando at Hilton Global in Orlando, Florida

Job Description:

The Hilton Orlando is searching for a talented Food and Beverage Manager to help lead their team! This leader will be supporting the grab and go marketplace - Scratch Market!

The ideal candidate will be a solid leader with food and beverageleadership experience, strong interpersonal skills, and a genuine passion for all things food and beverage and customer service related. Prior hotel leadership experience is strongly preferred.

As the Food and Beverage Manager, you will be responsible for directing and organizing the activities and services of the hotel's Grab & Go Marketplace and provide leadership support to all hotel food and beverage outlets (restaurants, lounges, room service, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

• Plans and directs all functions of the Food & Beverage outlets to meet the daily needs of the operation.
• Develop, implement, and monitor schedules for the operation of the food & beverage outlets to achieve a profitable result.
• Participate in the creation and marketing of menu designs to attract a predetermined customer market.
• Implement effective controls of food, beverage and labor costs and monitor the food and beverage budget to ensure efficient operation
• Ensure expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses.
• Regularly reviews, evaluates, and responds to customer satisfaction and/or dissatisfaction of the individual outlets; recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such changes.
• Ensurecompliance with all Hilton policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations
• Hire, train, supervise, develop, discipline, counsel, and evaluate line employees according to Hilton policies and procedures

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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