Posted: July 1, 2024 Schedule: Full Time Location: Colorado Springs, CO 80919, USA
Job Details
Description
Aleut Federal is seeking a Technical Writer to assist the customer in developing strategic visions and comprehensive documentation that meets organizational standards. The Technical Writer will gain a deep understanding of products and services, translating complex information into simple, polished, and engaging content. They will create user-friendly content tailored to the target audience, develop and maintain a detailed database of reference materials, including research, usability tests, and design specifications, evaluate current content to develop innovative improvements, and collaborate with leadership to support organizational strategic planning. To ensure maximum flexibility and efficiency and to encourage cross training, employees will be assigned additional duties as deemed necessary.
Responsibilities
Research, outline, write, and edit content, working closely with various departments to understand project requirements
Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration
Develop content in alternative media forms for maximum usability, with consistent voice across all documentation
Prepare instruction manuals
Disseminate technical information in easy-to-understand language for a non-technical audience
Have technical accuracy in writing user documentation
Create software documentation after a thorough collaboration with subject matter experts and technical staff
Create product manuals with screenshots and tutorials
Write documentation for internal teams such as developers and programmers
Communicate complex ideas in a concise manner
Required skills and qualifications
Current Top Secret with SCI Eligibility
Bachelor’s degree or higher in Information Systems, Information Technology, Computer Science, or other related disciplines or four or more years of experience as an effective technical writer
Proven ability to quickly learn and understand complex subject matter
Experience in writing documentation and procedure manuals for various audiences
Superb written communication skills, with a keen eye for detail
Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content
Ability to handle multiple projects simultaneously
Understand and explain complex technical concepts
Strong research and analytical skills
Comprehensive working knowledge of MS Office products
Detail-oriented
Preferred skills and qualifications
Firm understanding of SDLC (systems development lifecycle)
Previous experience with policy & standard operating procedure development
IT Certifications a plus (Security+, CISSP, CISM, etc.)
Locations:
This position will be expected to perform duties at any customer facilities within Colorado Springs.
Rate:
$90K - $115K
Closing Date:
We will be accepting applications for this position until 19 July 2024 at 11:59p EST
Benefits:
Aleut offers the following benefits to eligible employees:
Health insurance
Dental/Vision Insurance
Paid Time Off
Short- and Long-Term Disability
Life insurance
401k, and match
Aleut Federal, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, AF complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AF prohibits workplace harassment based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.