Job Description:

Lutheran Social Services of the South, Inc. dba Upbring

Equal Employment Opportunity/M/F/disability/protected veteran status.


Intake Placement Coordinator

US-TX-El Paso

Job ID: 2024-6213
Type: Regular Full-Time
# of Openings: 1
Category: Refugee Resettlement Shelters
Upbring

Overview

About Us

At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who cannot speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness.

About our Children's Shelters

Many children begin life in the face of serious challenges. Instead of playing pretend and imagining grand adventures, unaccompanied children face perilous conditions alone as they travel to unfamiliar countries, leaving home and loved ones behind to escape war and violence. Our children’s centers, operated through a grant from the Office of Refugee and Resettlement (ORR), provide safety, stability and wraparound services. We help children grow into adults who have received love and kindness, instead of only violence and chaos.

What You'll Do

The Intake Placement Coordinator is responsible for managing and completing the intake process for every youth that enters the TFC Programs. The intake process consists of completing all initial intake paperwork and transporting minors to foster homes. This position will not be responsible for a Case Management caseload.

Upbring staff members are servant-leaders on the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family.

*This position is from 10:00 pm - 7:00 am

Responsibilities

We Are Warriors | We Set the Standards for Child Welfare

Work Standards

• Monitor ORR Intake emails and assess acceptance of minors into the program.
• Review ORR Intake email information with foster parents.
• Coordinate placement of minors with third party transport company.
• Complete the initial intake process to include transporting minors to foster homes.
• Complete Preliminary Service Plan (PSP) within 72 hours of UC placement
• Coordinate any identified and immediate needs for minor through community-based services
• Transport youths to and from the facility or foster home setting as required.
• Review and complete placement packet with foster parents and UC
• Other duties and projects as

Communication

• Prepare and maintain data and information for all assigned UC and services provided; complete reports with collected data and information when needed
• Update UC data on ORR UAC Portal as directed
• Hybrid position and reporting to the physical work site as needed for intakes. Discharges as directed

We Are Servants| We Help Others

Teamwork

• Assist other staff as needed with children discharges
• Assist as required in transporting minors to any required services
• Work closely with management and the team to ensure case management and program services are effectively and efficiently supporting Agency objectives and program purpose

We Are Family | We Are Passionate & Compassionate

Building Relationships

• Respond to UC and foster parents and families regarding needs and concerns with compassion and empathy in a timely manner Work closely with service professionals, court officials, parents and families, clinical staff, and service providers to develop, manage, and evaluate UC needs
• Work as team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practices
• Actively participate in exhibiting cultural awareness and sensitivity when interacting with children, parent(s)/guardian(s), staff, and the community

Qualifications

Minimum Qualifications

• Bachelor’s degree in Social Work, Human Services, or closely related
• 1-year relevant experience
• Ability to establish rapport, trust, and boundaries with children, parents, and families
• Strong interpersonal skills with the ability to interact with diverse groups of people
• The ability to apply compassion and empathy, while dealing with stressful and difficult situations
• The ability to work independently and collaboratively within a group
• Strong organizational and time management skills with the ability to manage heavy caseload and meet deadlines
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Excellent written and verbal communication skills

Preferred Qualifications

• Master’s degree in Social Work, Human Services, or closely related field
• 5 years’ relevant experience

Perks at Upbring

• Competitive PTO & paid holidays
• Health, dental, vision insurance & more!
• 403(b) Plan
• Employee Assistance Program
• 24/7 access to telemedicine and counseling services
• Discounted Gym Memberships

Physical Demands & Work Conditions

• This position requires sitting and looking and using a computer for long periods of time
• Lift, push, pull, move up to 75

The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.

Diversity. Equity. Inclusion. Belonging

We are a diverse and inclusive Organization that recognizes our strength is in the efforts of our selfless warriors. Honoring and recognizing the value and dignity of all individuals is the cornerstone of our agency. The more diverse the individuals, thought processes and lived experiences, the greater the opportunity is to combine unique perspectives to make a greater impact. Our trust, respect, and appreciation for one another is demonstrated through our communication, celebration of progress and relentless effort to be at our best TO FULLFILL OUR MISSION OF BREAKING THE CYCLE OF CHILD ABUSE.

Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status.

PI243081269

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