Knowledge System Specialist - Intermediate at Plateau Software Inc in Tampa, Florida

Job Description:

Knowledge System Specialist - Intermediate

Description

Plateau Grp is a growing company that values your skills, training and ideas. At Plateau, you are our greatest asset. We provide a path to keep growing your career. We strive to foster an environment that's welcoming, diverse, respectful and inclusive.

The Intermediate Knowledge System Specialist will work as part of a development team identifying solutions to provided requirements and work closely with customers to ensure the proper solution for the provided requirements.

Implement, manage, and support Knowledge System Tools, especially experience with SharePoint Online, SharePoint Subscription Edition and Office 365

Strong understanding of SharePoint architecture and client-side development with ability to design and implement SharePoint solutions

Strong applied knowledge of Microsoft Power Platform services with proficiency in Power Apps and Power Automate.

Develop, design and manage content, customizations, forms and custom workflow (e.g., Power Automate) in selected platforms.

Leverage the Business Intelligence capabilities in SharePoint and other selected platforms and build dashboard reports, e.g. Power BI.

Convert legacy reports to new platforms.

Utilize new data sources and new BI solutions.

Provide knowledge about the various platforms, from the End User to Power User perspectives.

Document roles and responsibilities and provide training.

Must have knowledge in .NET, C#, C++ and experience with JavaScript, TypeScript, HTML, and CSS.

Proficiency in SharePoint Framework (SPFx) development and knowledge of jQuery for client-side scripting are highly recommended.

Experience with React.js or Angular.js for building user interfaces would be a major plus

Proven experience with Power Apps Canvas Apps and Model-Driven Apps development is highly recommended

Work closely with users and stakeholders to analyze and determine detailed business requirements, goals, and risks to formulate and define technical scope and objectives of projects as they relate to SharePoint solution opportunities. Provide extensive experience creating SharePoint out of the box apps or collaborative tools to include lists, document/form libraries, discussion boards, survey's, calendars, the ribbon, webparts, workflows, PowerApps, InfoPath, etc., and seamlessly integrate SharePoint with other Microsoft products coordinating across the organization to ensure enterprise solutions are utilized.

Perform SharePoint Site Collection Administration to include managing permissions – restrict and revoke access as required. Create, leverage, and manage content types, site columns, lookups and templates for re-use in sites. Determine and create scalable structure for top level, directorate, division, and branch sites. Ensure uniform navigation throughout sites. Manage search scopes and create project / document dashboards.

Maintain the SharePoint environment to include constantly revisiting and reviewing content to ensure business relevance. Customize and maintain landing page to encourage traffic and user adoption. Monitor site usage and follow up on dormancy on a regular basis. Monitor to ensure workflow and tasks are working correctly, perform ongoing research to determine SharePoint's current and future capabilities and liaise with the 6 / Communications regarding the migration of sites when necessary.

Provide end-user support and encourage user adoption. Act as Tier 1 support for end-users and site designers. Train end-users on basic functionality. Direct users to training material and available resources. Collaborate with organizational trainers to audit knowledge systems training programs of instruction (POIs) in order to ensure efficacy of training with organizational needs.

Other related duties as assigned.

Requirements

Bachelor's Degree in Computer Science or related area

Minimum of 5 years of relevant experience

Must have high-level written and verbal communication skills

Must have an active Secret and/or Top Secret security clearance

Plateau does not accept unsolicited resumes from third-party recruiters without a signed third-party agreement. Any unsolicited third-party resumes forwarded by recruiters to Plateau or to any of our managers or employees will be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency.

EOE Statement:

Plateau is an equal opportunity/affirmative action employer; all qualified applicants will receive consideration for employment without regard to age, gender, gender identification, sex, sexual orientation, color, race, creed, national origin, religion, marital status, parental status, citizenship status, ancestry, physical or mental disability, genetic information, veteran status, military status, or any other classification protected by federal, state, or local laws.

Plateau is committed to providing access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation, please email the Plateau HR Department at hrteam@plateauinc.com

Plateau is a proud Equal Opportunity Employer! (M/F/Disability/Vets)

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