Responsibilities: • Create and implement improvement plans for the overall operation • Assist Team Leader's direction • Establish Operational Procedures for verification of inbound and outbound shipments in Hazleton, Bethel, Groveland, and other regions • Collaboration with HQ, RHQ, Team members, Site Managers • Monitor, test, root-cause finding and report daily, weekly, monthly, quarterly, yearly, the effectiveness of cycle counting, Physical Inventory • Produces various reports and statistics on a daily, weekly and monthly basis briefing team leaders • Ensure direct reports maintain SOP training and/or review at least twice a year • Initiate, develop and implement continuous warehouse improvements within distribution/return/rebox functions in Hazleton, Bethel, Groveland, and other regions • Works with all levels of Management as key information provider for Distribution metrics • Metric reporting for KPI's • Analyze forecasts, simulation, productivity • Prepare for Peak Season Operations • Identifies customer/market trend, requirements & operation issues • Gather & Identifies various operation status and performance • Support developing & implementing solutions to meet requirements, to solve issues and to improve operation performance • Support for warehouse operation set-up • Support for project management • Performs other duties assigned as needed
Requirements/Qualifications: • Bachelor's Degree in Industrial Engineering/Business or Logistics from four-year college or university Required • 2+ years of experience in Logistics Required • Strong written and verbal communication skills • Proficient in computer applications • Strong Microsoft Office applications (Excel + power query, PowerPoint, Word) • Must have excellent communication and interpersonal relation skills, Must have strong attention to detail • The ability to write reports with key points, 5w1h, rational by own research • Ability to multi tasks with several key projects with customer • Excellent customer service skills and ability to engage and work directly with customers • Problem solver mindset, self-motivated and organized • Ability to handle high pressure and fast paced operations • Strong work ethic • Standard clerical office practices and procedures especially as they relate to the function of this position • Ability to set up priorities and completing tasks • Ability to summarize data and information in precise documents