Customer Support Team Lead
at Top Stack
in
Cherry Hill,
New Jersey
Posted in Other 2 days ago.
Type: full-time
Job Description:
Responsibilities:
- Inbound and Outbound Phone calls
- Supervising 3-5 customer service representatives
- Heavily involved with management, hiring, terminations, and development
- Supervisory experience is not a requirement, this candidate must be able to develop and mold into a supervisory leadership role.
- Enthusiastic, engaged, and able to manage different personalities
- Experience in inventory, customer service, and operations
- NetSuite, Excel (VLOOKUP, formatting, sorting, etc.)
- NetSuite is not requirement
- Open to be involved with e-commerce and Logistics as needed
- Bilingual (Spanish) is a plus, but not required.