This opportunity is not open to C2C relationships or visa sponsorship.
This opportunity is for local candidates only.
Job Description
Seeking a Care Center Manager for a Direct Hire onsite opportunity. The Care Center Manager role is part of a team-based approach in providing advanced primary care services. The purpose is to function in a leadership capacity with support from the Director of Operations, and in collaboration with the Medical Director and Care Delivery Team to ensure excellence in member satisfaction, quality care, and care center operations of the assigned health care center in support of the mission and vision.
Responsibilities • Under the direction of the Director of Operations, and in partnership with the Care Center lead physician and the executive leadership team, this person will be responsible for and facilitates day-to-day clinical operations within the Care Center, including facility opening and closing, managing patient, staff and provider interactions and overall operations. • Oversee the operational efficiency and quality of care center services, including direct supervision of medical assistants and patient experience coordinators and other staff as determined by the Director of Operations. • Manages and oversees human resources functions, such as hiring, onboarding, and training, and ongoing performance management to build and develop a high=performing team committed to service excellence. While the role won't exclusively oversee these activities the successful candidate will work collaboratively with the team to ensure these responsibilities are carried out effectively. • Collaborate closely with the Care Center team to ensure the Care Center's performance in effective value-based care and are aligned with Key Performance Indicators (KPIs). • In cooperation with Care Center team, ensures staff meetings and hurdles meet 'Healthy Huddle' experience standards. • Oversee systems and processes vital to the Care Center operations, including scheduling, workflow, and supply management systems, • Be an ambassador in the local community - building relationships with other healthcare providers, social/community organizations, and marketing partners. • Other duties as assigned.
Qualifications • High School Diploma • 3 years in healthcare management directly serving patients in a primary care setting. • BLS Certification required within 30 days of hire. • Excellent patient or customer service and communication skills. • Proficient PC skills.
Why Join Our Team?
Here's the fun part. We are in the phase where we are building our team. The team will include people who share our passion and deep commitment to taking the primary care experience to a new level. Our team is unified in providing not only comprehensive care, but a truly exceptional patient experience, leaving our patients with the lasting impression of trust and compassion. We realize we can do great things by working together and adapting processes to provide the best possible care for people. Together, we will improve the health within our communities and make a difference in people's lives. If you share this vision and desire to do something different, we look forward to talking to you!