Location: remote (in arizona - must come into phoenix office 1 day a month)
Type: direct placement, perm
Pay rate: $30-34/hr
Must Haves:
Bachelor's Degree or Technical School(If no Bachelor's additional years of relevant work experience will suffice)
2-5 years of experience in application administration in enterprise applications or systems using automated processing tools
Specifically in web application administration
Experience working with Linux Systems for installation and configuration of content management application, as well as proficiency in PC software applications in a Windows environment.
Proficient experience in SQL or another database (they do not need to know how to query!!)
Comfortable to travel independently to department and branch locations if need be.
Day to Day:
The position is responsible for effectively administering multiple on premise or SaaS enterprise applications including application updates, security vulnerability resolution, parameter changes, connectivity, and business process creation.
Essential Job Functions:
Responsible for working routine end-user requests through phone, email, MS teams, or service desk tickets.
Responsible for administering back-end support for their SSO provide - Octa
Able to maintain and patch applications and systems, as well as other break and fix duties.
Proactively identifies and initiates process improvements, documents potential problems and resolutions.
Understands and can speak to, in detail, related to the functionality of assigned applications.
Makes decisions around application configuration for best practice and performance using vendors communicated specifications.
Works with automation software to streamline business processes for assigned applications.
Adheres to on-call rotation schedule. Initiates application updates with research, mapping, planning, testing, documentation, and coordination.