CASE MANAGER (ACT) at Highland Rivers Health in Rome, Georgia

Job Description:

There is a place for you at Highland Rivers Behavioral Health!Highland Rivers Behavioral Health provides treatment and recovery services to individuals impacted by mental illness, substance use disorders and intellectual developmental disabilities.JOB SUMMARY:Assertive Community Treatment (ACT) is a 24/7 community based, multi-disciplinary team, serving individuals with a severe and persistent mental illness (SPMI) to help them reach their recovery goals in the least restrictive environment possible. The ACT case manager works with the individual and other supports and service providers to develop an Individual Recovery Plan (IRP) that includes the medical, behavioral, social, educational, vocational, housing, financial and other needs of the eligible individual. Services help individuals develop strategies and support to avoid out-of- home placement and reduce the need for more intensive services, and coordinate access to other needed community services and resources.Duties and Responsibilities include:

• Assists with/teaches activities of daily living and resource development


• Link and serve as advocate with other agencies to garner needed resources for individuals.


• Provides assistance and support in crisis situations.


• Provides direct service to individuals; completes all necessary paperwork according to policy; ensures individual meet eligibility criteria or refers to appropriate provider in the community.


• Provide individual interventions to include identifying service needs; developing strategies and supportive interventions to avoid out of home placement or the need for more intensive services.


• Manages a caseload by ensuring all services are authorized, chart paperwork is complete and current, and individual charts are closed according to policy.


• Sees a caseload at the frequency defined in the service plan; documents attempts to contact individuals and ISP reviews; track appointments and case management.


• Meets weekly contact and productivity standards


• Attend treatment team meetings as directed by Program Supervisor.


• Assist with service-related compliance.


• Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPPA policies.


• Other duties as assigned.