Crew Scheduler at Amerijet International, Inc. in Miami, Florida

Job Description:

POSITION SUMMARY:



Delegated by the Director of Operations, and jointly with the Pilot in Command have the responsibility for the safety and quality of the Operational Control, Aircraft Performance, Operating Limitations, Use of Routes, Areas & Airports, and RVSM airspace.


Coordinate and schedule all flight crews for flights in a cost-effective manner. Attain an excellent understanding and operational skill at utilizing the crew scheduling software. Obtain air, lodging and ground transportation accommodations for flight crews when applicable, request catering, prepare itineraries, and compile reports of all booking transactions.



ESSENTIAL JOB FUNCTIONS: (includes but not limited to)

• Maintains all day-to-day processes to utilize Pilot resources using cost effective strategies and adherence to all Collective Bargaining Agreements (CBA) and Federal Aviation Regulations (FAR).


• Maintains a working knowledge of applicable CBA and FAR work rules.


• Audit the Flight Movement Control in Crew Scheduling software to check for any open trips.


• Monitor and validate crew legalities in Crew Scheduling software.


• Update the Crewing Outlook report, open trips list and reserves report.


• Build, adjust Crew schedules and update Crew scheduling software with crew assignments for posted open flights.


• Monitors, research, and resolves Crew Scheduling Software driven alerts/flags to ensure pilots are qualified to operate on flights.


• Create and update the Crew Scheduling Presentation Slides for the morning Daily Flight Operations Meeting.


• Create specific customer operations report and send it to the OCC Duty Manager twice a day.


• Communicates with the Training department to ensure that the Crew Qualifications data is up to date in the Crew Scheduling software.


• Communicates with Crew Training when there are any Training sick calls.


• Assist Crew Training in providing a list of Reserve Crewmembers to utilize for any ground training related assignments.


• Request Catering for all flight operations schedule.


• Coordinate, arrange and monitor air, hotel, and ground transportation to ensure adequate accommodations are provided by using the company database.


• Contact vendor travel agents to advise changes and/or to confirm booking reservations.


• Communicate hotel/ travel confirmations to all crew members via e-mail and via the crew scheduling system.


• Update and maintain Hotel Spreadsheet to track Flight Crew reservation information.


• Update the flight schedule change projections from Load Control as they occur. If changes involve re-routes that affect travel-related items, update catering requests, and set-up air, hotel, and ground accommodations.


• Responsible for prompt & professional telephone answering of crew scheduling lines.


• Serves as a on duty resource for crew members to solve scheduling concerns.


• Assist Crew payroll with Crew Allowance report discrepancies.


• Assist HR with notifying Crew members when they are summoned for random Drug and Alcohol tests.


• Assists the Crew Records Department by updating after hours Crew members Passports in the Crew Scheduling system and in eApis.


• Replace crewmembers when needed due to sickness, vacations, and legality conflicts.


• Review roster handoff with Crew Planning through the crew bidding process.


• After Crew member final publication, Crew Schedulers will update vacation, sick, LOA, and unavailable-to-fly dates in crew scheduling software.


• Process jump-seat rider requests (Internal employees and external Pilots).


• Update Loadmasters schedule upon request by the Loadmasters Manage


• List Mechanics on flights upon request by Maintenance Control


• Verify that the automatic Gendec has been generated and transmitted via Crew Scheduling Software.


• Process and transmit APIS for all international flights.


• Audit catering for the next 72 hours and add catering memos in AIMS.


• Audit APIS for the next 24 hours and add transmittal memos in AIMS.


• Audit Air, hotel, and Ground Transportation arrangements for the next 72 hours.


• Reconcile Flight Crew catering, commercial bookings, hotel, and transportation for expenses and audit trail.


• Responsible for filling in for excess work demands, absences due to sickness, vacations, etc. to cover the department.


• Maintain proper communication between shifts via shift turnover emails.


• Additional duties delegated by Director of Crew Resources, Manager of Crew Scheduling and/or designee.

JOB PERFORMANCE STANDARDS:

• Achieve maximum efficiency of crews without risking the safety of the aircraft or crews.


• Maintain a high degree of proficiency utilizing the crew scheduling software.


• Always maintain a rating of "good" or better on semi-annual Performance Evaluations.


• Maintain a satisfactory attendance record within acceptable guidelines as outlined in the company employee manual.


• Consistently follows Company policies, procedures, and CBA parameters (including governmental, safety and departmental Standard Operating Procedures).


• Maintain established work standards consistent with quantity and quality on a consistent basis by process or function.


• Ability to work in a dynamic environment with many daily changes to the pilot schedule.


• Ability to communicate effectively with managers on issues that arise, and with the crew schedulers on duty.

PREFERRED QUALIFICATIONS, SKILLS, EDUCATION AND EXPERIENCE:

• High School Diploma, GED, or equivalent.


• Strong knowledge of MS Office products, including Excel, Word, Outlook, and PowerPoint.


• Current Airline Crew Scheduling or Dispatch operational experience.


• Experience in Corporate Travel Agency and/or Customer service.


• Knowledge of software AIMS preferred, but not required.


• Must be familiar with PC applications, type and use a keyboard.


• Knowledge of FAR (Federal Aviation Regulations) 121 operations.


• Ability to identify and resolve crew legality/scheduling conflicts.


• Ability to multi-task and perform under irregular operating conditions.


• Excellent verbal and written communication skills necessary.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THE POSITION:




Work Environment



This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is typical of that of an office. Incumbents may encounter frequent interruptions throughout the workday.



Physical Demands



This is largely a sedentary role and requires being able to remain in a stationary position for prolonged periods of time. Occasionally, the person in this position is required to move/traverse inside the office to access filing cabinets, office equipment, etc. The person in this position regularly communicates with others in person, phone, or correspondence.



SUPERVISORY RESPONSIBILITIES:



This job requires no supervisory responsibilities. May be required to train and assist other employees.



LANGUAGE SKILLS:



The employee must possess strong interpersonal and communications skills, be able to effectively present information, respond to questions from managers, employees, vendors, and the public, and proficiently write reports and business correspondence.



TRAVEL:



Negligible



ACKNOWLEDGEMENT:



The above statements are intended to describe the general nature of work performed in this position. These statements are not to be construed as an exhaustive list of all responsibilities, tasks, and skills required of an employee in this position. Amerijet International Airlines, Inc. reserves the right to request that other tasks be performed when warranted (for example, by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Amerijet International Airlines, Inc. also reserves the right to revise this job description.



AAP/EEO STATEMENT:



Amerijet International Airlines, Inc. is an equal opportunity and affirmative action employer and will consider all qualified applicants without regards to race, color religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law. Any applicant requiring assistance with our online application process or who needs and accommodation for the application process due to a disability please send an e-mail to ADAapps@amerijet.com



LEGAL NOTICES TO ALL APPLICANTS:



EEO is the Law


Pay Transparency Non-Discrimination Provision


Employee Rights Under the Family and Medical Leave Act


Employee Polygraph Protection Act


E-Verify Participation


DOJ Right to Work


Florida Law Prohibits Discrimination


Dade County Living Wage Ordinance Apply Now