Associate Director of Total Rewards and Human Resources Operations at Clark University in Worcester, Massachusetts

Job Description:

Clark University

Location: Worcester, MA Category: Staff and Administrators Posted On: Tue Jul 2 2024 Job Description:

Are you passionate about creating exceptional employee experiences and driving HR excellence? Clark University invites you to join our dynamic team as the Associate Director of Total Rewards and HR Operations. This is a unique opportunity to take a hands-on role in shaping our total rewards strategy, including compensation, performance management, employee success, benefits, and wellness programs. A key priority for this role is leading the implementation of our university-wide compensation and classification system while partnering with various departments to support their HR needs.

Key Responsibilities:

Total Rewards & Compensation:

• Lead the development and management of innovative wellness programs that promote employee health and happiness.
• Elevate our benefits programs, ensuring they are competitive, comprehensive, and compliant with all regulations.
• Conduct in-depth benchmarking and market analysis to keep our benefits offerings top-notch.
• Drive our compensation strategy, ensuring fair, competitive, and performance-driven pay practices.
• Conduct regular salary surveys and provide strategic compensation advice to leadership.
• Lead the implementation of the university's compensation and classification system, ensuring alignment with organizational goals and market standards.
• Develop a merit-based performance management infrastructure, ensuring the design, analysis, execution, and oversight of a newly developed process.
• General knowledge of HRIS and ERP systems, preferably Banner.

HR Operations:

• Be the go-to HR partner for your assigned departments, offering hands-on support in employee relations, performance management, and conflict resolution.
• Administer HR policies and procedures, ensuring they are consistently applied and understood.
• Conduct insightful exit interviews and use feedback to drive continuous improvement in HR practices.
• Participate in HR projects and initiatives that enhance our workplace and employee experience.
• Maintain accurate and up-to-date employee records in the HRIS and other systems.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.
• A minimum of 7 years of HR experience, with a strong focus on benefits administration, compensation, and wellness programs.
• Proven experience as an HR generalist with deep knowledge of employee relations, performance management, and talent development.
• Strong operational skills and the ability to manage multiple tasks and projects simultaneously.
• Excellent problem-solving abilities and a practical approach to addressing HR challenges.
• Outstanding communication and interpersonal skills, capable of building strong relationships at all levels.
• Proficiency in HRIS and other relevant software applications.
• HR certification (PHR/SPHR, SHRM-CP/SHRM-SCP) is highly desirable.
• Experience with Banner HR desired; not necessary.
• Experience with Interview Exchange / Hirezon desired, not necessary.

Additional Information:

As of June 1, 2023 Clark University no longer requires employees or students to be vaccinated against COVID-19. However, Clark urges all community members to follow CDC guidelines for COVID-19 vaccination, which recommend that everyone stay up to date with COVID-19 vaccines including booster doses. This is important for your own personal health as well as the health of our community.

At Clark University, we are dedicated to building a workplace that celebrates diversity and fosters inclusion. We believe that diversity of experiences, perspectives, and backgrounds leads to a more innovative and productive work environment. Our commitment to diversity, equity, and inclusion is reflected in our hiring practices, employee development programs, and campus culture. We welcome and encourage individuals of all backgrounds to join our team and contribute their unique ideas to help us achieve our goals.

Clark University offers a generous benefit package for full and, if applicable, part-time employees that include; paid time off, generous retirement plan, group health and dental insurance, life insurance, and tuition, along with use of many campus amenities. For a complete list of benefits for eligible employees visit here.

To review the Clark University Police Department Annual Security and Fire Safety Report visit here.

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