We are seeking an ERP/IQMS Specialist to join the rapidly growing team at RANDYS Worldwide (a national one-stop supplier of highly engineered branded drivetrain, suspension, and undercar products primarily for sport utility vehicles, trucks, and crossover-utility vehicles) in Riverside, CA!
The IQMS/ERP Specialist role will be responsible for understanding all ERP modules and creating solutions based on a variety of brands' needs and how they integrate with the ERP system. The IQMS/ERP Specialist will be able to work cross-functionally with the different teams and company leaders in deriving the ERP requirements and solution. This role will be the primary point of contact for all our ERP systems including installation and maintenance of IQMS enterprise resource planning (ERP) solutions. You will be collaborating with the business to determine which business processes need optimization, enhancing the performance of our IT system, and deploying and implementing suitable ERP solutions.
Responsibilities
Operational Management
Establish ERP needs via business process analysis and consultation
Key administrator of the ERP system including user, security and system tasks
Write customized programs and scripts, as well as configurations as needed
Liaison with third party vendor with larger modifications and improvements
Champion modification and regression testing for user acceptance
Lead and document training efforts for the organization
Provide technical support to end users
Create and maintain standardized templates for ERP system requests, improvements and modifications
Analyze and optimize existing infrastructure / cloud performance
Champion user-friendly functionalities and interfaces
Lead and manage seamless integration with other IT systems
Support ERP data analysis efforts
Adhere to company policies and industry regulations
Keep abreast of the latest ERP upgrades, functionality and offers
Additional tasks as required
Strategy & Planning
Support business challenges and requests via ERP functionality and capabilities
Support other IT personnel for related systems and integrations
Evaluate and regularly meet with Third Party supporting the ERP
Recommend ERP modification timeline and priorities
Background & Qualifications
Education & Certification
College diploma or university degree in the field of computer science, information technology, or related field and/or equivalent work experience.
Certifications in [Project management, Documentation, Training].
At least [5] years of prior hands-on experience working with [3DS IQMS]
Must have [3] years' experience as an ERP Specialist
Knowledge & Experience
Exceptional knowledge of ERP systems
Working knowledge of a range of database and diagnostic utilities, including [Oracle SQL Developer]
Demonstrate progressive experience in the management of a technical support team
Personal Attributes
Exceptional written and oral communication skills
Exceptional interpersonal skills, with a focus on listening and questioning skills
Strong documentation skills
Ability to conduct research into a wide range of computing issues as required
Ability to absorb and retain information quickly
Ability to present ideas in user-friendly language to non-technical staff and end users
Keen attention to detail and accuracy skills
Proven analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Experience working in a team-oriented, collaborative environment