For over 30 years, the Kentucky Lottery has earned more than $6.8 billion for the Commonwealth of Kentucky. Our mission is fueling imagination and funding education for all Kentuckians. For nearly two decades, the largest chunk of proceeds - over $5 billion, has gone to funding programs to help Kentucky students stay home and attend college. We have continued to break records - earning over $1 billion in sales every fiscal year since '17 to continue to support these important programs.
As a company that was voted Best Places to Work for 4 consecutive years (2021-2024), our team and company values are what makes the difference to college students all across Kentucky.
The Kentucky Lottery's Core Values:
Integrity - We do the right thing.
Accountability - We are accountable to the Governor, the General Assembly, the people of the Commonwealth and to each other.
Social Responsibility - We are a good corporate citizen, giving back to the community.
Diversity, Equity & Inclusion - We value and respect our colleagues, our customers, and the communities we serve.
Teamwork - We believe in collaboration and the strength of people coming together to achieve something great.
Innovation - We embrace innovation, working to proactively see opportunities.
Fun - We have fun at work and enjoy a positive work environment.
We want to make winners out of our players, retailers, college students and our employees. We are looking for the best talent to join our winning team.
JOB SUMMARY
The Corporate Investigator protects and defends the security and integrity of the Kentucky Lottery Corporation (KLC) as related to physical and logical assets through a series of strategies, functions and policies designed to detect, prevent, or mitigate threats or losses. The position is commissioned by the Commonwealth as a Special Law Enforcement Officer (SLEO) under KRS 61.900 with limited law enforcement capabilities. This position works directly in the KLC's Corporate Office and is responsible for duties and assignments as assigned by Security management.
ESSENTIAL DUTIES/RESPONSIBILITIES
Investigates security issues initiated from the KLC's Corporate Office. This includes detecting and investigating suspected theft, fraud, or other threats against the KLC, or matters related to violations of retailer rules & regulations or KRS Chapter 154A. Assists external law enforcement agencies and prosecutors in any investigation and/or prosecution of criminal matters involving KLC assets, products, or violations of KRS Chapter 154A.
Assists other investigative and administrative staff members by performing initial screening/research into reported security incidents from case management system and call center platform. Prepares preliminary reports in support of the security investigation's function. Provides operational support to investigative staff, retailers, players, and stakeholders as necessary.
Utilizes KLC computer systems and platforms for investigative research, support, and documentation. Assists Territory Sales Managers (TSMs) with lost packs/orders, instant ticket management, and retailer changeovers. When necessary, performs retailer reviews and integrity tests of retailer locations as part of the lottery's Retailer Compliance Program.
Assists with the validation and authentication of winning tickets of certain prize amounts as specified by policy. Backup for providing required yearly and occasional ticket authentication program maintenance. Provides security oversight in the collection, logging, reconciliation, and appropriate disposal of returned draw-game ticket stock.
Responsible for daily Draw Studio camera/network video recorder (NVR) inspection and documentation.
Responsible for Claims Department/Security-related investigations including debt set-off cases, late claims, insider claims, complaints, fraudulent complaints, altered tickets, etc.
Cross-trained to perform badge and alarm systems administration.
Assists Security Department personnel with miscellaneous tasks as needed and serves as a backup to perform security duties not regularly assigned.
KNOWLEDGE/SKILLS/EXPERIENCE
High school diploma or equivalent required.
Successful completion of a state or federally accredited law enforcement training academy.
Minimum of two years in law enforcement or a field relevant to the investigative and security responsibilities of the Kentucky Lottery Security Division.
Qualification for commission by Kentucky Justice Cabinet as a Special Law Enforcement Officer (SLEO).
Prior certification in firearms training and firearms safety or willingness to be trained for such certification.
Must have robust computer skills in Microsoft Windows operating environments and Windows based business applications (Word, Excel, PowerPoint, Outlook, etc.).Knowledge and competency of data mining software preferred.
Must have sufficient knowledge of the following: basic math concepts; local government structure in Kentucky; Kentucky Penal Code; and civil/criminal/administrative procedures within the Commonwealth; Must be able to investigate assigned incidents in a fair, ethical, truthful, and unbiased manner.
Must possess strong ethics and integrity and be able to handle sensitive information in a confidential and discrete manner.
Must possess excellent writing skills and be able to collect, analyze, and draw conclusions from complex data obtained from various KLC system platforms. In addition, must be able to document/communicate findings and logical conclusions into thorough electronic narrative reporting format.
Requires exceptional interpersonal skills and diplomacy, while representing the KLC's position and interests. Candidate must be able to work and communicate effectively and professionally with coworkers, retailers, vendors, and players.
Must be able to work collaboratively as a part of a team.
CORE VALUES
Must be able to exhibit the KLC's core values:
Integrity - We do the right thing.
Accountability - We are accountable to the Governor, the General Assembly, the people of the Commonwealth and to each other.
Social Responsibility - We are a good corporate citizen, giving back to the community.
Diversity, Equity & Inclusion - We value and respect our colleagues, our customers, and the communities we serve.
Teamwork - We believe in collaboration and the strength of people coming together to achieve something great.
Innovation - We embrace innovation, working to proactively see opportunities.
Fun - We have fun at work and enjoy a positive work environment.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
WORKING CONDITIONS
Office Environment.
Must be willing and able to respond or serve on an "on-call basis" as needed and respond to after-hours calls and in-person responses when necessary.
Requires occasional driving of a KLC vehicle wherever necessary within the Commonwealth of Kentucky or otherwise as designated by Security management. Must possess a valid operator's license and driving record acceptable under the KLC's Fleet Safety and Usage Policy.
PHYSICAL REQUIREMENTS
Ability to lift up to 20 lbs: Occasionally
Standing or sitting: Frequently
Moving: Frequently
Reaching, writing, fingering, typing: Frequently
Talking and hearing: Frequently
Seeing: must be able to read reports and use a computer: Frequently
Sitting for long periods of time: Occasionally
BENEFITS
We offer a comprehensive employee benefits package including medical, dental, vision, wellness program, health savings account, flexible spending accounts, company paid life insurance, supplemental life insurance, company paid short-term and long-term disability, voluntary benefit plans, generous paid time off plans, retirement plans - including 401(k), 457(b), IRAs, and a money purchase retirement plan in which the company contributes a portion of your base pay.
We will only contact candidates who match the qualifications for this role and who are selected for the next steps in the talent acquisition process.
Salary Range: $59,160-$88,740. Placement within the salary range is determined based on years of directly relatable experience for the position.
The Kentucky Lottery Corporation is an equal employment opportunity employer. Our mission is to build a diverse, equitable and inclusive environment where everyone is valued. We're all winners when we embrace our differences.
The Kentucky Lottery Corporation is committed to the full inclusion of all qualified individuals through all aspects of employment, and will provide reasonable accommodations, upon request, to assist with the job application or interview process, or performing the essential functions of a job. If a reasonable accommodation is needed, please contact Human Resources.