St. Vincent De Paul of Baltimore has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to SVDP Human Resources Department for consideration.
ABOUT US:
Join the St. Vincent de Paul Team, where what you do is much more than just a job-it's a cause. Our staff members are true partners in our mission to help those impacted by poverty achieve their full potential. Their job satisfaction comes from knowing that their work each day has a positive impact on people's lives. If you are the type of person who is excited and motivated by the idea of doing good for others, and our community, come join us! We are looking for high-energy staff members willing to share a commitment for our cause in a workplace filled with other caring people. We offer you a competitive salary, generous benefits, a culture where learning and growth is encouraged, a workplace where employees are highly valued and, most of all, an opportunity to be passionate about what you do every day. We are continuing to grow our organization and have many opportunities to be a part of our culture and make an impact within the community!
SUMMARY
Responsible for the direct management of Home Connections, a Housing First, Permanent Supportive Housing Program for individuals and families, who by HUD definition are chronically homeless and have a diagnosed disability. Directly responsible for case management supervision and developing and maintaining a network of internal and external services. Ensures full compliance with internal and external expectations, standards and grant requirements, and actively uses data to drive program decisions and ensure compliance.
PRIMARY DUTIES
Provides direct supervision to all Home Connections, FOH/CAC case management staff and interns, in collaboration with the Vice President, Housing & Homeless Services. Ensures that Home Connection's case management services are consistently maintained at a high level and that the quality is consistent with agency standards. Maintains standards for the use of the proper assessment tool and provides bi-weekly case management supervision that is documented and consistent with Trauma Informed Care, Housing First, Housing Choice and Harm Reduction. Is well versed in the practice of Permanent Supportive Housing and the unique needs of those served.
Ensures that Home Connections has timely intakes and that the program maintains full capacity. Works closely with MOHS's Coordinated Access System and communicates, effectively, concerning openings, admissions and discharges.
Ensures that monthly home visits are conducted and joins the case managers on home visits, routinely, to support and assess the quality of their work.
Responsible for ensuring that there is a wide array of services available to Home Connection individuals and families, on-site at Beans and Bread, as well as in the community.
Responsible for ensuring that all components of in-kind match are developed, implemented and monitored. This includes developing and negotiating MOU's with service agencies, ensuring monthly documentation of service match, monitoring data input of case managers, and working in collaboration with Grants Accounting and Performance Management, ensures accurate and timely data, monthly and annually.
Maintains statistics and relevant data necessary for reporting to the local, state and federal government including, but not limited to HUD, APR's, HSP reports, dashboard report and all other reports, as needed.
Works in collaboration with the Director, Beans & Bread and Promise Housing to ensure administrative coverage, at all times, the Center is open. The Director "In Charge" must be clearly identified and communicated.
SECONDARY DUTIES
Responsible for the Home Connections budget. Works in collaboration with the CFO to develop the budget and monitors it, monthly.
Creates and updates the client and staff manual, annually.
Responsible for being knowledgeable about all relevant contracts and government standards and guidance and ensuring full compliance.
Ensures that all case management records are consistent with agency standards. Trains and supervises staff on chart documentation and ensures, in real time, that case managers have the skills necessary to accurately document their work. Utilizes case management records in supervision to ensure that the work is represented and what is written is guiding practice. Ensures that all records are up to date and meets the standards set forth by the Sr. Director of Performance Management.
Supervises staff use of HMIS and Salesforce data systems including serving as a Program HMIS Power User, ensuring timely, high quality data collection and entry and utilizing reports to monitor staff use of required data collection and reporting systems. Utilizes on-demand, monthly and quarterly reports from HMIS, Salesforce and Power BI to drive operational and service provision decisions.
Maintains the Rep Payee system for Home Connections, ensures that it is compliant with best practices and reduces risk to staff, individual and families and the agency. Ensures proper documentation and accountability for all funds distributed.
Represents SVDP as it relates to collaborative efforts with MOHS and COC related events.
Is available to respond to client emergencies and other crisis related situations.
Maintain active networking with other homeless service providers, as well as other community resources. Stays abreast of "Housing First" and homeless services and housing information by joining various list-serves, attending workshops/conferences.
Conducts monthly staff meetings and Home Connections Lived Experience Advisory meetings. Attends all required internal meetings.
Represents program and organization at neighborhood community meetings, and other meetings as requested.
Supports a welcoming and positive environment for volunteers and works with them effectively.
Assists with and attends special events held by the Center and St. Vincent de Paul as necessary.
Upholds the vision, mission and values of St. Vincent de Paul.
Attends all staff meetings and other meetings as required/directed.
Other duties as assigned, within the scope of the position.
QUALIFICATIONS
Bachelor's Degree in Social Work or related field
2 years successful experience in working with persons who are homeless and/or materially poor in an urban setting, supervising staff, counseling, case management and/or crisis intervention.
2 years of successful experience in a management, or supervisory, capacity.
Strong computer skills with competency in Office 365 application and data base systems. Demonstrated ability to use operational and client data to drive improvements in service delivery and client outcomes.
Valid Driver's license, with acceptable driving record.
Access to vehicle for regular transportation and ability to show proof of automobile insurance at the required levels.
Willing and able to work a flexible schedule.
Knowledge of and respect for confidentiality.
Ability to relate in a courteous, comfortable, non-judgmental manner with persons from all ethnic, socioeconomic, and religious backgrounds.
Good communication, interpersonal, and computer skills.