Respond expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concerns.
Organize and/or provide in-service educational programs on use of equipment.
Manage the repair, install, maintain, calibrate, and inspect complex clinical equipment, instrumentation, and systems. Assign routine repairs, inspections, and installations to subordinates and observe their performance.
Manage planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors
Review outcome of planned maintenance actions and make recommendations to department staff concerning improvements.
Supervise and instruct biomedical equipment maintenance personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems.
Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency.
Provide input on client capital replacement strategies for medical equipment and the maintenance requirements.
Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures.
Manage the equipment database (CMMS) and be able to generate fail code, corrective and planned maintenance completion reports.
Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and in good working order before use, and follow the 5S cleaning methodology.
Maintain compliance on company's ISO 13485 certification standards/QMP policies and requirements.
Has flexibility to work augmented shifts based on the unit's needs to meet with client's contractual requirements
Prepare, present, and explain the equipment database (CMMS) reports to management as required.
When required, represent the company on various hospital committees to ensure safe and effective equipment operation to the contract specifications.
Establish and administer on-call schedule; assume on-call responsibilities as necessary.
Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures.
Research and initiate orders for repair parts, working within established budget parameters. Generate purchase orders and effectively find second-source parts when the Technical Resource Center is not available.
Complete all required training (e.g., skills-based, client, work-related, certification).
Manage disciplinary issues and other employee relations concerns with guidance from Human Resources, Regional Director of Operations and/or Vice President.
Perform other duties as assigned that are intrinsic to the successful operation of the account and company.
QUALIFICATIONS:
Education: Associates degree in biomedical equipment technology, electronic equipment technology, or military training preferred. An equivalent combination of education and experience can be substituted. Certification(s) preferred i.e. CHTM, CBET, A+, etc.
Experience: Minimum of seven (7) years servicing a broad representation of clinical/patient care equipment in a hospital environment. Leadership ability required. Experience in supervision of on-site hospital technicians preferred.