Office Administrator at BWAY in Camden, New Jersey

Job Description:

JOB DESCRIPTION



Responsibilities:

• Establish relationship with customers and ensure that any complaints are resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary
• Responsible for order entry and/or maintenance for assigned accounts and files any customer paperwork such as shipping documentation or customer orders in a timely fashion
• Review plant delivery schedules versus requested dates and resolves any conflicts by tracking and communicating any changes and potential service issues to the customer
• Communicate order confirmations, changes and cancellations to both customers and internal MPSR team members.
• Submit Delivery Receipts for billing after shipment. Prepare Credit Memo's for any customer issues as needed
• Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
• Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items
• Printing out work orders and reporting daily production
• Responsible to confirm work orders are released correctly and any issues are resolved quickly.
• Will be required to work with an offsite Customer Service Representative
• Codes and Enters invoices and completes 3-way match
• Resolves any errors with receipts (unmatched report)
• Reconciles any price difference from PO and invoice
• Maintains records for AP
• Prepares documents to prepare month-end accruals (req. forms/packing slips without invoices etc.)
• Communicate payment information to vendors as requested
• Completes orders for all office supplies and janitorial supplies as well as any misc. items needed for plant
• Restock breakroom and office supplies.
• Maintains capital files
• Checks production entered against production reported
• Signs for packages
• Signs vendors and visitors in/out as needed
• If needed assist Supervisors, Managers and HR Manager with tracking vacation requests for all employees.
• Keep all employee communication boards up to date and organized including federal and state postings per HRM guidance.
• Act as liaison between employees and management for basic HR related questions such as how to update Direct Deposit info or what is the Benefits number etc.
• Direct employees to HRM for questions beyond the basics. This role does not have any decision-making authority and should not provide advice to employees.
• Track and coordinate any plant celebrations.
• Coordinate and order lunches/dinners as needed for trainings and/or guest visits.
• Collect confidential employee items, such as Doctors notes, when HRM not onsite. Store securely until HRM is onsite.
• Can help coordinate, schedule, and participate in onsite job fair events as needed.

Requirements:

• HS Diploma or equivalent required; College Degree a plus
• 1-3 years prior experience in Manufacturing environment.
• Must have strong oral and verbal communication skills. Possess exceptional interpersonal communication skills
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Good troubleshooting skills
• Basic mathematical skills used to add, subtract, multiply, divide, and use decimals and fractions
• Ability to perform work in a mature and professional manner, demonstrate personal responsibility, and perform all assigned duties
• Ability to work independently on assigned tasks, as well as to accept direction on given assignments
• Working knowledge of MS office and exceptional computer skills
• Must be able to sit for extended periods of time

ABOUT US



Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?


Mauser Packaging Solutions is that company.


Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.


At Mauser Packaging Solutions, you can be proud to work for a company that's always striving to innovate and serve customers better-and help them be better stewards of the environment.


Whether you're a seasoned professional-or just beginning your career-there's a place where you can help make a difference at Mauser Packaging Solutions. Join us!


Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Apply Now