Allegan, MI, US, 49010
Perrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it.
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The Customer Fulfillment Manager/Analyst role will either be a dedicated resource for a single customer account or covering multiple accounts depending on the strategic priority. As the primary customer facing role, this role will maintain overall service relationship with customer inclusive of supply availability, order management and demand consumption, leveraging analytics to maintain and distribute reporting to customer. Advocates customer needs and funnels inquiries through proper internal channels. Internal liaison for customer specific supply related questions. The role is an active member of the internal Customer team ensuring execution of order strategies related but not limited to, order oversight, abnormal demand, seasonal demand, shortages, and allocation. Supplements OCA (Order Compliance Analyst) with supply compliance (OTIF and Account specific supply compliance programs) activities inclusive of fines prevention and risk mitigation escalating through Customer team as necessary. Proactively lead and engage with customers on all Supply Chain and Logistic projects (MOQ, ordering patterns etc.) to drive efficiencies and sales growth based on customer stratification.
Account Management:
Order Management and Control:
Supply Chain Process Improvement:
External applicants please note: To apply to this position please click the APPLY button at the bottom of the application. (The SAVE button will only save your profile information but not submit an application for this open position.) Thank you.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by law. Our full Equal Employment Opportunity and Affirmative Action Policy Statement is available on our main career site in English and Spanish and will be provided in other accessible forms for persons with disabilities. #DIV
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