Patient Relations Assistant/UKHC at University of Kentucky in Lexington, Kentucky

Job Description:

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details

Job Title	Patient Relations Assistant/UKHC
Requisition Number	RE46138
Working Title	Patient Relations Assistant - Radiology Support Services
Department Name	H3180:Imaging Services
Work Location	Lexington, KY
Grade Level	06
Salary Range	$16.20-24.82/hour
Type of Position	Staff
Position Time Status	Full-Time
Required Education	HS
Click here for more information about equivalencies:	https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience	3.5 yrs
Required License/Registration/Certification	None
Physical Requirements	Lifting, pulling, pushing.
Shift	Day shift.
Job Summary	The Patient Relations Assistant will be responsible for scheduling of Diagnostic Radiology exams, pre-certifications, and confirming all necessary information needed to properly perform and identify billing information needed to maintain compliance with institutional, state and federal practices. This position will provide a professional point of contact, and serve as a liaison to Radiology and all referring offices.
Skills / Knowledge / Abilities	The ideal candidate will be skilled in communication, specifically in the ability to remain calm and helpful during emotionally stressful moments or crises. As someone responsible for employee records, attention to detail is critical to ensuring patient record accuracy. The ability to work in a collaborative environment with a teamwork mindset. The ability to follow processes and process data entry records. Respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously.
Does this position have supervisory responsibilities?	No
Preferred Education/Experience
Deadline to Apply	07/08/2024
University Community of Inclusion	The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Please select the response that best represents your full years paid, full-time, employment experience working in a patient facing office or clinic setting.
   • None
   • More than 0, up through 1 year
   • More than 1 year, up through 3 years
   • More than 3 years up through 5 years
   • More than 5 years
2. * University of Kentucky HealthCare seeks to attract, develop and retain highly skilled and competent employees, to provide the best experience for every patient, every time. If selected for a position, do you agree to abide by the UK HealthCare Values of diversity, innovation, respect, compassion, and teamwork?
   • Yes
   • No
3. * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.

   (Open Ended Question)

4. * Where did you first see this position advertised other than on UK's online employment system?
   • InsideHigherEd.com
   • HigherEdJobs.com
   • Diverseeducation.com (Diverse Issues in Higher Education)
   • Latinosinhighered.com
   • HospitalCareers.com
   • Indeed.com
   • LinkedIn.com
   • Higher Education Recruitment Consortium (hercjobs.org)
   • A Colleague, Friend and/or Family Member
   • Careerbuilder.com
   • UK Job Fair
   • None of the Above

Applicant Documents
Required Documents

1. Cover Letter

Optional Documents

1. Resume

PI243208612

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