Posted in Other 2 days ago.
Job Title | Patient Relations Assistant/UKHC |
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Requisition Number | RE46136 |
Working Title | Patient Relations Assistant - Georgetown - OBGYN Clinic |
Department Name | MG100: Physician Based Clinics |
Work Location | Georgetown, KY |
Grade Level | 06 |
Salary Range | $16.20-24.82/hour |
Type of Position | Staff |
Position Time Status | Full-Time |
Required Education | HS |
Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
Required Related Experience | 3.5 yrs |
Required License/Registration/Certification | None |
Physical Requirements | Sitting at computer workstation for extended periods.. Repetitive motion. Some lifting. |
Shift | Monday – Friday, Day Shift; 8:00am – 5:00pm. |
Job Summary |
This position is located off-campus at UKHC in Georgetown, KY. The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience. The primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports efficient patient care. |
Skills / Knowledge / Abilities | The ideal candidate will be skilled in communication, specifically in the ability to remain calm and helpful during emotionally stressful moments or crises. As someone responsible for employee records, attention to detail is critical to ensuring patient record accuracy. The ability to work in a collaborative environment with a teamwork mindset. The ability to follow processes and process data entry records. Respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously. |
Does this position have supervisory responsibilities? | No |
Preferred Education/Experience | Four or more years related experience preferred. |
Deadline to Apply | 07/08/2024 |
University Community of Inclusion | The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen. |
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(Open Ended Question)
(Open Ended Question)
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