Public Safety Officer at GREATER CHICAGO FOOD DEPOSITORY in Chicago, Illinois

Job Description:

The Greater Chicago Food Depository is seeking a versatile and vigilant public safety officer with administrative assistant skills to join our team and ensure the safety and security of our food distribution center. In this role, you will be the first point of contact for visitors, clients, and employees, providing exceptional customer service while maintaining a secure environment.

• Shift: Evening Shift10:30AM – 7:00PM (Weekdays) 8:00AM – 4:30PM (Saturdays)       


• Schedule: Monday-Friday (10:30AM-7:00PM) except (Tuesday-Saturday every 3rd week)

Responsibilities:

· Identify potential security risks and respond accordingly.

· Patrol designated security areas in accordance with outlined security procedures.

· Patrol the warehouse and office areas regularly and check for any signs of intrusion, damage, or hazards, ensuring the environment is safe and secure.

· Monitor the CCTV cameras and report any unusual, suspicious, disruptive or unlawful activities to the supervisor or the authorities.

· Ensure all employees and visitors have proper credentials for accessing buildings such as ID cards, badges, or guest passes and ensure they comply with the security policies and procedures.

· Respond to alarms and emergencies promptly and assist in evacuating the premises if needed.

· Providing detailed reports of any incidents or issues to management and maintaining a log of daily activities.

· Collaborate with other public safety officers, law enforcement officers, or emergency services when required.

· Always maintain a professional appearance and attitude.

· Answer phone calls and emails from clients, vendors, or staff and provide information or assistance as needed.

· Schedule appointments and meetings as needed.

· File documents such as invoices, receipts, contracts, or reports in an orderly manner.

· Update records such as inventory lists, contact lists, or logs using spreadsheets or databases.

· Use provided communication devices such as two-way radios in a clear and concise manner.

· Assist employees and visitors with any concerns they might have.

· Escalate emergency situations to law enforcement as needed

· Perform other tasks as assigned.

Strong observation and communication skills.

· Proficiency in Microsoft Office and other applications.

· Attention to detail, time management, and customer service orientation.

· Ability to work independently or as part of a team.

· Previous front desk or security desk experience preferred.

Exposure:

· Standard office/Front Lobby with exposure to warehouse operations and building exterior

· Interacts with GCFD staff, volunteers, vendors and member agencies

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