Optima Global Solutions Inc.is a valuable IT Services and Solution provider that customers, employees, and stakeholders feel proud to be associated with. Optima's Intelligent Automation Solutions leverage robotic process automation, intelligent data capture, and business process management best practices to streamline operations. Our IT Services practice provides organizations with highly personalized, comprehensive, U.S. based recruiting services supported by our internal onsite team of subject matter experts.
Currently, we are hiring for the following position;
IT Network And Security Lead
Responsibilities
Oversee day-to-day operations of IT (incident management, problem management, change management, vulnerability management, monitoring, etc.)
Resolving requests and incidents with a high sense of urgency, Prioritization and taking ownership.
Ongoing support for network upgrades, repairs, and new hardware implementation throughout the infrastructure.
Maintain Metrics and ticketing system and produce ongoing reports to business leads.
Ability to handle emergencies during non-business hours, including on-call, evenings, and weekends.
Responsible for development, documentation, and maintenance of information security policies, procedures.
Manage vendor and Procurements of hardwares and softwares.
Collaborate with business units and teammates to identify, prioritize, plan, and implement continuous service improvement opportunities.
Oversee the organization's cyber security training program for end-users.
Support IT audits and documentation as required.
Other duties as needed.
Requirements
Four-year degree in a technology field or equivalent working experience
5+ years of expert experience in managing IT Infrastructure operations (Physical/Virtual Servers, Networking Connectivity, Phone System, Storage Network, Help Desk Support, Daily Backup).
Expert experience in network devices and infrastructure including Juniper or Cisco and windows servers.
Expert experience of TCP/IP, Routing, VPN, LAN/WAN topologies, Active Directory, backups, and disaster recovery.
Expertise in Diagnose, troubleshooting, and resolve in routing, firewalls, Windows, and Mac is required.
Experience with network security and network monitoring tools.
Problem solving skills and ability to work under pressure.
Hands-on experience within a multi-location environment
Team player with a high level of dedication and commitment to excellence.
Excellent written and verbal communication skills are required.
Working Knowledge of one of the cloud AWS or GCP or Azure is preferred.
Technical certification in Cisco/Security/Windows or any relevant field is preferred.
This position will be based out of our office in Princeton, NJ and requires an onsite presence several times a week.
Interested candidates, please apply online with a detailed resume and contact information.