Quality Manager.P&P Greenville . Project Management Organization (PMO) at Wood PLC in BAY CITY, Texas

Job Description:

JOB DESCRIPTION



Controls, manages and monitors the application of Quality management measures and systems across

contracts/projects/regions in accordance with Wood quality policy, quality standard and agreed objectives.

Ensures the effective implementation and maintenance of quality management systems, complying with

ISO 9001 requirements where applicable.

Report to contract/project or regional management on the performance of quality within their designated

business area and proposing solutions and continual improvement.



RESPONSIBILITIES



• Management of all aspects of quality across assigned business areas, etc. including the supervision of

assigned quality resources

• Promote the awareness of quality management principles (including quality and MS inductions) and

provide advice and guidance to peers and colleagues

• Effective quality planning to ensure quality budgets are established, the function is resourced and

defined quality deliverables are produced in line with agreed timeframes.

• Resourcing of quality professionals with the appropriate quality experience and competencies.

• Ensuring direct reports are assessed as being competent for their allocated roles and coaches, mentors

and supports the ongoing development of these resources.

• Understands and identifies emerging stakeholder requirements and establishes plans to address these.

• Ensures requirements of the Wood quality policy, quality standard and agreed objectives are

communicated and complied with across the Business unit/grouping.

• Implementation of quality management system requirements, ensuring compliance with client

requirements and/or ISO 9001 requirements.

• Provide support to the generation of proposals and tenders in relation to quality elements.

• Quality representative and interface with top management on all quality related matters.

• Engages client quality representatives on a regular basis and acts expediently on both positive and

negative client feedback.

• Oversight, governance and implementation of all applicable quality related tools and applications.

• Ensures that sufficient quality processes are deployed to manage product and service delivery.

• Management of audit and assurance programmes for their designated business area

• Effective supply chain quality management is implemented including vendor capability assessments,

performance monitoring and failure investigations

• Management, reporting and analysis of data arising from non-conformance, corrective actions and

other key quality indicators.

• Manages quality management system reviews and their outputs.

• Works across functions to identify continuous improvement and sharing of good practice

• Undertakes investigations of quality related failures

• Actively participates in the wider quality network both offering and taking on good practices.



QUALIFICATIONS



Internal: Effective 2-way communicator, comfortable dealing with functional peers, quality network and

feeding back to project and senior management on quality performance.


External: develops exemplar relationships suppliers/vendors including third party certification providers;

and other Stakeholders, including clients and industry bodies.


LEVEL OF INFLUENCE & DECISION MAKING AUTHORITY


• Influence level - High


• Decision-making authority - High



PERSON SPECIFICATION



Qualifications:


• Degree/Diploma or local equivalent in quality management or related discipline (essential)

• Lead Auditor qualification by recognised industry body (essential)

• Membership of CQI/ASQ or country specific (desirable)

• Formal training in recognised root cause analysis techniques (essential)


Knowledge, skills and experience:


• 10 + years relevant experience (Preferably in the associated industry).

• Comprehensive understanding of ISO 9001, ISO 19011 and Wood auditing protocols

• Proficient in the analysis of processes and data

• Proficient in Microsoft Office

• High level of communication skills in both written and spoken format

• Proficient in the use of continual improvement tools and techniques


Personal attributes:


• Passion for quality management

• Excellent planner and organiser

• Analytical, problem solver and systematic thinker

• Team worker

• Excellent inter-personal skills

• Integrity and trustworthy

• Persistent and inquisitive in the pursuit in information and facts

• Empowers others to make decision within established parameters