Transition and Financial Specialist (Case Management) at BCFS in San Antonio, Texas

Job Description:

It's a great feeling to work for a company that does so much good for others around the world!


Education: Bachelor's degree in social services or a related field.


Experience: At least two years' experience in case management, job development or crisis intervention with youth. A Master's degree in a social services related field may be used to substitute for one year of experience. Experience in community building, event coordination and public speaking is preferred.


Summary: The Transition and Financial Specialist is responsible for using sound professional judgement and best practices to ensure quality services are provided to the service population especially in crises situations while maintaining compliance with established state and federal standards.


To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990:


Essential Functions:
1. Assesses personal needs of PAL clients and help to obtain resources to meet those needs by providing case management services.
2. Advocates with human services, health, and court and criminal justice systems to resolve issues facing clients.
3. Assists youth in crisis by providing de-escalation for situation and developing plan with youth to move out of state of crisis.
4. Develops detailed Individual Service Plans for each client and meet with them regularly to assess progress and update the plan.
5. Maintains timely and accurate file documentation and data entry that meets the requirements of both the PAL and TWC programs.
6. Follows all DFPS guidelines and policies concerning PAL Transition and Financial Services and TWC services.


Measurable Deliverables:
1. Meets all federal and state regulatory guidelines and standards that are applicable to this position.
2. Participates/leads PAL program weekly, monthly events and activities.
3. Work evenings, weekends and holidays as needed or requested by position supervisor.
4. Implement BCFS safety protocols including evacuating with children and other staff in case of an emergency.
5. Maintains confidentiality in all areas of the service population and program operations.
6. Maintains BCFS HHS professional and ethical standards of conduct outlined in the BCFS employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with the required dress code at all times.
7. Field calls, emails, visitors on daily basis.
8. Maintains front lobby with proper daily items.
9. Attend all required trainings as applicable.
10. Maintains operational office equipment and supplies at all times


Credentials, Skills and Abilities:
1. Maintain current licenses and certificates required for the position including but not limited to:
• First Aid • CPR • Other
2. Pass a pre-employment drug screen and random drug screens and maintain emotional control and professional composure at all times.
3. Provide proof or work eligibility status upon request.
4. Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years)
5. Demonstrate the ability to:
a. Respond sensitively and competently to the service population's cultural and
socio-economic characteristics.
b. Communicate effectively in writing and verbally in English and Spanish.
c. Work in a fast-paced environment.
d. Maintain computer literacy required to meet the responsibilities of the position.
e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
f. Travel as needed.
g. Manage time effectively and efficiently.
6. Bilingual preferred (Spanish)


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.


Here at BCFS Health and Human Services, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!


BCFS Health and Human Services is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.


BCFS Health and Human Services is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of BCFS Health and Human Services, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
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If you like to work with people that believe they can make a difference in the world, this is the company for you!



EEO Statement



It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.


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