MCM Field Service Technician at JBT Corporation in Alpharetta, Georgia

Job Description:

JBT Corporation

AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you have a disability or impairment that prevents you from completing the online application, please seek the assistance of your local employment services agency. JBT maintains active relationships with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go to www.careeronestop.org

You may also call Megan Meagrow at 844-286-4524 if your disability or impairment prevents you from applying online. NOTE: Do not use this number unless you need assistance because of a disability or impairment. The personnel attending this phone line will not be able to give you a status update regarding your application and will not be the individuals making a decision regarding your employment.


MCM Field Service Technician

US-GA-Alpharetta

Job ID: 2024-12487
Type: Regular Full-Time
# of Openings: 2
Category: Installation, Maintenance, & Repair

JBT Corporation

Overview

JBT is a diverse, global company with many needs for international management talent and great opportunities for experienced graduates. Our businesses are worldwide and opportunities are broad in scope.

Start your career with us.

Being a global company allows us to present you with a number of career opportunities. JBT is one of the largest solutions providers to the global food processing industry. The largest food processors within the fruit, vegetable, meat, poultry, seafood and bakery industries are among our customers.

BENEFITS - Start from day 1!

JBT Corporation offers the growth potential of a company with a developing technology that is unique in its field, plus frequent company-sponsored events and a competitive benefits package that includes:

• Medical, Dental, Vision coverage
• 401(k) plan with company match - up to 6.5%
• Company paid Short Term Disability, Long Term Disability, and Life Insurance
• Paid Parental Leave
• Paid Holidays
• Vacation pay
• Sick pay
• Tuition Reimbursement (*eligible after 2 years)

Field Service Technician to perform customer site visits for new equipment installation and post install servicing of the equipment. Visits shall involve pre-installation to installation and startup to providing training and instructing customer operators and maintenance teams on the safeties and the function of the equipment plus include all post install support including technical support, providing any needed service work of the equipment including emergencies and planned maintenance/upgrades. To assist and aid Engineering and Sales in connection with company line of equipment. Work shall be documented and presented in connection with all installation, service work and for the calls received to assist in troubleshooting issues.

Responsibilities

Essential Duties and Percent of Time Spent:

Inspect installation and supervise equipment startups and upgrades for new and aftermarket projects along with conducting training for the production and maintenance teams	25%
Field service calls to diagnose electrical, mechanical, hydraulic, or pneumatic issues and make repairs such as adjustments, parts replacements and to the timing and synchronization of equipment.	25%
Complete Lease or PRoCARE service visits to perform site activities as defined to meet the agreement and of the site management objectives.	10%
Assist parts department in handling telephone communications with customer concerning service orders.	5%
Communicate with customers concerning problems and advice.	5%
Work with Sales, Engineering, or Manufacturing regarding field requests. Advise of service problems that indicate design or manufacturing deficiencies and the like.	5%
Make suggestions and recommendations tending to improvements or necessary modifications.	5%
Notify customers in writing as to safety deficiencies observed on the equipment during a service call.	5%
Follow up on action required after phone conversation or in plant visit.	5%
Promote Service Agreements/parts sales.	5%
Promote good customer relations.	5%
Occasional Responsibilities: Performs other duties as assigned.

Qualifications

Requirements:

A working background with knowledge of PLC, control circuit wiring, electro-pneumatic systems, PID controller and computer-based programs. Trouble shooting skills and a solid mechanical knowledge of motors, hydraulics and pneumatics. A minimum of two years in the required field as mentioned. High school graduate. Two years tech schools or equivalent is preferred.

Knowledge and Skills:

High school graduate. Two years tech schools or equivalent is preferred.

Experience:

A strong background working with and troubleshooting computer-based industrial control equipment in the food industry. Ability to read electrical, mechanical, and hydraulic schematics. A solid mechanical knowledge of servo axis control, conveying, hydraulics and pneumatics. A minimum of two years in the required field as mentioned.

Scope of Responsibility/Accountability:

Explain the degree of supervision/guidance, procedures/ processes used, judgement, creativity, planning & resourcefulness needed to do the job.

Supervisory Responsibility:

May have occasional indirect reports such as Road Crew or Contractors on site. This could vary from one to six people for installation and re-building of equipment.

Internal contacts with Engineering, Product Managers, Project Managers, Manufacturing Dept., Parts Dept., Sales Dept. Sales Support Dept., and other Service Techs. and Service Managers. These are all necessary to provide information for completion of routine assignments. External contacts will be the end user of the product, routinely Plant Mgrs. Maintenance Mgrs. and staff, Production Mgrs. and staff, Sanitation Mgrs. and staff. Contact is necessary for scheduling the installation and servicing of equipment as well as training those individuals for operation, maintenance, and cleaning of equipment supplied by JBT.

Financial Responsibility:

N/A

Work Environment and Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment:

Majority of work will be confined to factory type environment. Some work as found at pre-construction environment. Working conditions are as those found in process plants where portioning, cooking and freezing equipment is in use. Travel can be 70% to 80% of work time and not restricted to the North America Region.

Physical Demands:

Physical demands as would be found in factory work. Heavy lifting is not routinely required. Maneuvering around new construction sites and factory sites consisting of multiple stories is routine.

This job description is a summary of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks as assigned by supervisor, regardless of job title or routine job duties.

Equal Opportunity Employment:

John Bean Technologies Corporation (“JBT”) provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact the Protein North America hiring team at 844-286-4524.

If you have a disability or impairment that prevents you from completing the online application, please seek the assistance of your local employment services agency. JBT maintains active relationships o to with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go to with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go too to www.careeronestop.org

PI243265457

Salary:

$25.00

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