TITLE Assistant, Member Relations ABOUT THE ORGANIZATION FMI represents food retailers and wholesalers and develops and promotes policies, programs and forums supporting its members, their customers and supplier partners, and other industry stakeholders in the areas of:
* government relations;
* food and product safety and defense;
* education;
* industry collaboration and networking;
* research;
* health and wellness;
* social, environmental and sustainability programs; and
* communications.
By pursuing these activities, FMI provides leadership and advocacy for the food and consumer product industry worldwide as the industry innovates to meet the changing needs of its customers.
DESCRIPTION Primary Purpose: __________________________________________________________ To provide administrative, planning, data tracking, CRM management, and project management support for the Member Relations team primarily focused on two key areas: administrative management of share groups and subgroups to include all meeting activities; and providing administrative support to the Member Relations team and relevant committees.
Coordinate and provide administrative management of all FMI share group activities including:Handling all scheduling and activitiesHandling all communications (including setting up in-person and virtual meetings)Processing invoicesCoordinating outside speakers, store tours, transportation, restaurant reservations, budget management, and post-meeting statistical analysis and meeting follow-up.Retrieving, summarizing, and sharing share group statistics/member tracking
Providing Administrative Support to the Membership Department
Maintain accurate contact information for members and prospects in the FMI database.Serve as a point of contact and respond to, track, and manage inbound membership inquiries via telephone and email regarding FMI membership, events, and other related inquiries.Prepare and distribute meeting minutes from weekly membership meetings.Utilize FMI's MatrixMaxx database to oversee online membership directory to include entering and updating new information and ensuring 100% accuracy of data at all times.Assist with managing and updating Member Services web pages.Assist with the overall management of daily operations for the Member Services department and coordination with all FMI departments, as necessary.Assist with daily publication review of member promotions, retirements etc.
Washington, D.C. Townhouse Management
Manage the FMI townhouse to include managing meeting space; managing, and processing invoices; coordinating maintenance; ordering, and maintaining supplies; and ensuring proper upkeep of the space, etc.
Other Job Duties:__________________ _______________________________________________________________
Normal office environment requiring the use of typical business equipment (e.g., computer, telephone, fax, copier, etc.).Serve as the department's primary contact regarding all budget and accounting inquiries. This includes entering budgetary items into FMI's budget management system with accuracy, processing invoices, and preparing and submitting expense reports for reimbursement, etc. This area of responsibility will be for the entire team (Government & Member Relations).Other duties and projects as assigned.
POSITION REQUIREMENTS Physical Requirements: ___________________________________________________________________
Ability to travel to share group meetings, conventions, conferences, and to local member locations. There are a limited number of events that may begin or end prior to regular work