Seeking a skilled and experienced Business Process Consultant with expertise in creating lucid and process diagrams to join our dynamic team on a contract basis. The successful candidate will play a critical role in analyzing, designing, and optimizing business processes to drive operational excellence and support organizational growth during the contract period.
Key Responsibilities:
o Collaborate with clients and internal teams to understand business processes, identify areas for improvement, and define project objectives.
o Conduct thorough process analysis and mapping using tools such as Lucidchart and other diagramming software.
o Develop clear and detailed process diagrams, flowcharts, and documentation to visualize current and future state processes.
o Recommend and implement process improvements, best practices, and innovative solutions to enhance efficiency and effectiveness.
o Facilitate workshops and meetings with stakeholders to gather requirements, validate findings, and present process improvement recommendations.
o Work closely with cross-functional teams to ensure seamless integration and alignment of processes with business goals.
o Monitor and evaluate the impact of process changes, providing ongoing support and adjustments as needed.
o Stay current with industry trends, methodologies, and tools related to business process management and improvement.
Education:
o Bachelor's degree in Business Administration, Management, Information Systems, or a related field.
o Master's degree preferred.
Experience:
o 5+ years of proven experience as a Business Process Consultant or similar role, with a strong focus on process analysis and improvement.
o Expertise in creating lucid and process diagrams using tools such as Lucidchart, Microsoft Visio, or similar software.
o Excellent analytical and problem-solving skills, with the ability to think strategically and implement practical solutions.
o Strong communication and interpersonal skills, with the ability to collaborate effectively with clients and team members.
o Knowledge of business process management (BPM) methodologies and frameworks (e.g., Six Sigma, Lean, BPMN) is a plus.
o Expertise in Oracle and SAP systems is a plus.
o Experience in subscription management processes is a plus.
o Ability to manage multiple projects and priorities in a fast-paced, dynamic environment.
o Professional certifications (e.g., CBPP, PMP, Six Sigma) are advantageous.