Description: Our client is currently seeking a Application Support (Video Technician)- Austin TX - Hybrid - W2 Only
This job will have the following responsibilities:
VC Ops technician-
Growing site in Austin- working with deployment teams to have more sites built
Hours- start at 8am local time- if no events then jump into ticket queue/catching up on emails
College degree not required
Open to individuals who have worked for smaller companies/mom and pop shops
Red flags?- gaps in employments- someone who has jumped around and not held a steady position
Team- mainly based in San Jose- 3 full time and 1 contractor in San Jose- this person will be on their own in Austin- will be sitting with the IT folks though
IV process- 2 rounds- if unable to decide a few strong candidates then will do a quick 3rd round
Certification hardware is nice to have.- more so on video/Polycom etc..- not looking for someone with CompTIA A+ cert
Normal week- 3-8 or 10 meeting support, remote versus onsite(events do happen in Austin frequently)- auditing rooms folks are going to be using- only kicking off a few in office a week
Top Skills
Some experience in AV or VC- not looking for only experience in helpdesk
Need to understand video technology/software
Jr. level talent is what he is seeking for- ideally someone with at least 1 year experience
Prior experience in corporate world, ability to communicate with upper management
No cap on experience- open to someone with more experience but only concern would be longevity of this individual staying in this role
Contact: rgarg@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com