Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.
Job Description
Position Summary:
The Operations Support Specialist will support the Eurofins Discovery Services Team in contract research services to advance new pharmaceutical candidate testing. This position supports general office maintenance, receptionist functions, laboratory functions, and manages site visitors. Supports executive management team and interacts with internal and external customers globally at all levels of the organization. Self-management, handling of confidential information and independent judgment is required to plan, prioritize and organize a diverse workload with minimal oversight. Supports site procurement, receiving and supply chain
Qualifications
Basic Minimum Qualifications (BMQ): The requirements below represent the education, experience knowledge, skill or ability required to perform the job successfully.
Education/Experience (BMQ):
High School Diploma with 4+ years of relevant experience
B.A. or B.S with 2 years of relevant experience
Experience in procurement and cost control
Experience in vendor management, supply pricing, and price negotiations
Experience in customer invoicing, and customer service
Experience with ERP applications (AX, Oracle, SAP)
Experience with receiving duties
Experience in executive and administrative support
May consider an equivalent of education and experience
Authorization to work in the United States indefinitely without restriction or sponsorship
Laboratory experience
Abilities and/or Skills (BMQ):
Good organization and documentation skills
Good communication and interpersonal skills
Proficiency with business applications and software
Demonstrated ability to adopt new skills independently
Understands the requirement and maintains confidential information.
Requires an attention to detail, strong work ethic and sense of urgency
Proficient with Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
Ability to read, write, and interpret documents
Ability to perform mathematical calculations, statistical analyses, and data interpretation
Ability to multitask with organization and manage time effectively
Ability to identify and solve practical problems; troubleshooting skills
Ability to work in a laboratory setting, according to the physical requirements of a laboratory role
Above average oral and written communication skills
Demonstrates a positive attitude, capacity for team environment, and exhibits a genuine interest in drug discovery in support of advancing human health
Preferred Abilities and/or Skills:
Experience in financial account receivables, collections, managing client accounts
Experience with quality system management, archival and document control
Experience with event planning and executive assistant functions
Experience in laboratory setting
Experience with shipping procedures and regulations
Essential Duties and Responsibilities:
Provides general administrative support to lab operations team and management team.
Supports on site business functions for lab operations including but not limited to receiving, supplier/vendor tasks, centralized ordering for both buildings, creating and maintaining kitchen and office inventory, and supporting on-site visitors
Organizes, files and ensures archival of business critical documentation, including but not limited to employee training files, equipment files, study documentation and business contracts
Utilizes company golf cart to transport business critical items around Eurofins Discovery campus
Ensures confidentiality regarding employees, clients, or vendors except as authorized by corporate officials or as approved in writing by the Accounting Manager, or designate.
Operates a personal computer in an efficient and accurate manner with the company provided software programs that includes AX, Great Plains Accounting, Coupa, Word, Excel, and others as required. Uses an array of business software applications (e.g., Word, PowerPoint and Excel)
Receives sorts and forwards incoming mail and assists with photocopying, faxing, filing and collating. Responsible for postage meter/scale and postmarking outgoing mail
Schedules and organizes complex activities for employees and/or visitors such as meetings, travel, conferences, hotels, airport transportation, lunches, dinners, meeting invites and collecting RSVPs. Secures appropriate Visas and passports for travel of executives
Types and designs general correspondence for site events, memos, charts, graphs, business plans, etc.; and proofreads for spelling, grammar and layout, making appropriate changes; responsible for accuracy and clarity
Ensures office, conference rooms, kitchen and common areas are functional and meets standards for organization, appearance, and hygiene at both buildings
Maintains inventory for kitchen and office supplies placing necessary orders to replenish, stock and keep clean and organized
Maintains office machines such as phones, television monitors, fax, copier, and scanner. Organizes service when needed; ensures paper and toners are available for general use
Responsible for providing secretarial and administrative support to the management team including managing their calendars and establishing online teleconferences
Supports travel booking and submits expense report into Concur for Admin expenses and Sr. Management expense reporting and reimbursement
Applies and demonstrates proficiency in ERP and LIMS programs, to include purchasing, inventory management and compound management applications
Accountable for ensuring unit procurement processes are completed from requisition through receiving and general ledger account assignments... Receives and audits purchase requisitions within purchasing software.
Prepares purchase orders, standing orders, and service contracts for office and laboratory needs
Accountable for financial responsibility in supply chain management. Sources products through most cost-effective vendors when possible, and serves as liaison between lab personnel and vendor for ordering issues such as pricing, backorders, or defective materials
Completes new vendor request forms and coordinates new vendor requests with NSC and maintains the approved supplier list
Assist in supporting internal and external communication regarding handling and shipping of samples
Assist in supporting preparation, packaging, and shipping of outgoing samples, supplies and products. Support shipping vendors and import/export requirements through provision of required documentation and communication in accordance with IATA and DOT regulations.
Provides cross-functional support to other departments as required
Adheres to site environmental health and safety (EHS) requirements
Performs work in an office and laboratory setting, meeting the physical job requirements of role
Demonstrates proficiency with, care and maintenance of lab equipment and department assets
Works effectively in a team environment, under minimum direction, to achieve business production, project timelines, and quality objectives
Completes required training and supports 100% of Employee Health and Safety requirements
Conducts responsible use of confidential IT and business systems, as required
Adheres to department SOP's and documentation requirements, maintains accurate data management and reporting
Supports unit goals and demonstrates Eurofins' competencies, as defined in the job plan
Provides training to colleagues and external end users, when required
Adjusts work hours and provides cross-functional support to other departments, as required, and maintains accountability in delivering to client needs/timelines
Routinely communicates project updates to internal and external clients and performs other duties, as assigned
Demonstrates and promotes the company vision
Regular attendance and punctuality
Applies GMP/GLP in all areas of responsibility, as appropriate
Performs other duties as assigned
Additional Information
Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Applicants must be authorized to work for ANY US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Eurofins Viracor BioPharma Services are committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the Company that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship, pregnancy, genetic information (GINA), disability, military and/or veteran status, and/or any other status protected by applicable Federal, state, or local law. The Company's policy is to recruit, hire, train, promote and administer all employment-related matters on the basis of an individual's qualifications, abilities and efforts without regard to protected status.