Office Coordinator III at Roth Staffing Companies in Glendale, California

Job Description:

Essential Functions/Responsibilities:


Support company operations, including but not limited to:
Performs front office operations and procedures, including, but not limited to maintaining phone systems, mail and courier service, scanning, filing and document storage systems and supplies.
Monitor and maintain facilities and office systems in good working order.
Direct and/or field in-coming calls and voicemails, organizing out of office messages and answering general inquiries.
Must be able to talk, listen and speak clearly on telephone, Bi-Lingual Spanish is a must.
Develop and maintain office forms and procedures.
Monitor and maintain cleanliness of kitchen and stock.
Coordinate with the HR Director & Infrastructure Manager in the planning, management and execution of special projects throughout the year.
Support the HR Director & Infrastructure Manager on a variety of tasks on a regular basis.
Education and/or Work Experience Requirements:


AA Degree and at least 5 years of related office experience.
Excellent computer proficiency (MS Office Suite).
Demonstrated behavior consistent with skills necessary to manage special projects.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external stakeholders.
Skills and Requirements:


Healthcare/medical industry experience a must
Medical terminology knowledge
Must be organized, detail-oriented, and able to multi-task and prioritize in a fast-paced environment.
Must have exceptional customer service skills.
Excellent written and oral communication skills.
Ability to manage priorities and workflow.
Ability to work under stress, with interruptions and deadlines.
Ability to think logically in following procedures and instructions.


Competencies:


All employees, in performing their respective tasks and duties, are expected to perform quality work within the deadlines with or without direct supervision; interact professionally with other employers, customers, and suppliers; work effectively as a team contributor on all assignments; and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.


Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments.


Interpersonal Skills - Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.


Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions; participates in meetings.


Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.


Teamwork - Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.


Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration, regardless of status or position; accepts responsibility for own actions; follows through on commitments.


Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write