Resident Services Supervisor - The Trestles Apartments at Madera Residential LLC in Stafford, Texas

Job Description:

Madera Residential strongly believes that a company's people are its most important asset. We feel it takes more than just money and benefits to attract and retain good employees. It is a company's culture, values and mission which will set it apart from the competition. These are more than just words to us. These are the guiding principles that inspire us each day to make our work life enjoyable, rewarding and fun. Our team, still operated by our founding partners, has aggressively grown to be an industry leading portfolio in the state of Texas. We are searching for motivated, passionate individuals who are ready to find their job and do it the Madera Way! If this is you, apply now!
Employee Testimonial
Essential Functions
• Schedules, institutes and manages service personnel in conjunction with Property Manager to prioritize client service requests and make readies during normal business hours and ensure maintenance is available for emergency purposes after hours
• Maintains an awareness of the condition of physical property throughout the community and indoctrinates and assists subordinate maintenance staff
• Ensures that all make-ready repairs and services are completed correctly and on schedule
• Keeps accurate records regarding preventive maintenance, service requests, expenditures, apartment make-ready status, work in progress, etc.
• Limits loss of liability by adhering to safety procedures and protocols established by governmental agencies such as OSHA
• Schedules and performs minor and routine maintenance of all appropriate equipment on a regular basis and monitors inventory of maintenance materials and tools
• Performs any additional duties or tasks as assigned by the Assistant Manager, Property Manager or the Regional Portfolio Director
• Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. Must effectively convey ideas, images, and goals to a diverse group of personalities.

Qualifications
• High school diploma or equivalent is required
• At least 2 years of property maintenance experience required
• Excellent verbal and written communication skills
• Able to multitask and meet deadlines in a timely and organized manner
• Must be able to work a flexible schedule, including weekends
• HVAC certification required
• Valid driver's license and reliable transportation required

Working Environment
• Indoors (66% to 100% of the time); frequently outdoors in all conditions (33% to 66% of the time), often for extended periods.
• Occasional exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (less than 1% to 33% of the time). Example: apartments during/after make-ready.
• Frequent need (33% to 66% of the time) to work in awkward and confining positions.