Lead Associate Dock at Goodwill of Central and Coastal Virginia in Hampton, Virginia

Job Description:

Position Summary
To provide direction and supervise dock activities and personnel. Ensure the safe and expedient loading, unloading and movement of material, preventative maintenance check on equipment, and accomplish any other tasks as directed by the Manager, Transportation or Assistant Manager, Transportation.

Essential Duties
(Other duties within the scope of this position may be assigned.)
1. Coordinate the loading and off-loading of trailers, pre-sort and transfer material from the dock to designated departments, safely and efficiently.

2. Maintain accurate documentation and oversight of outbound shipments.

3. Provide excellent customer service to external and internal customers.

4. Seek process efficiencies and provide timely feedback to leadership.

5. Provide trailer movement as needed.

Supervisory Responsibilities
The associate in this position has supervisory responsibility for designated associates in their department.

Education/Experience/Certificates/Security Clearance
• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• 3 Years' experience in a related field required.
• No professional certifications are required for this position.
• Valid state driver's license, insurance and satisfactory driving record are required.
• The associate in this position will be required to successfully pass a criminal background check.

Competencies
Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge, Builds/Leads Teams

Safety Statement
Associates are required to follow Goodwill's safety rules and regulations, as outlined in Goodwill's policies. Managers have the added responsibility to ensure the compliance of their team members.

Information Privacy and Security
This associate may have access to Confidential Information (CI) and is required to be familiar with the Goodwill Privacy policy 10.23 related to the handling of CI, and follow all related procedures required to protect the privacy and security of CI.

Physical Demands/Work Environment/Work Conditions
• The associate is required to lift 100 pounds maximum with frequent lifting and/or carrying objects up to 50 pounds.
• The associate works in an environment with frequent exposure to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.).
• The associate must be available to work evenings and/or weekends as business needs dictate.

Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Please click on this link to access our EEO / Affirmative Action Program posters and learn about your rights as an applicant.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact the recruiting team at Goodwill of Central and Coastal Virginia at 804-745-6300 or via email at RecruitingAccommodations@goodwillvirginia.org . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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